Armed Security Officer - Childrens Hospital

CHRISTUS Health•San Antonio, TX

18h•Onsite

About The Position

The Armed Security Officer is a uniformed position responsible for providing security to patients, Associates, visitors, hospital buildings, assets, and premises. The officer serves as a visible deterrent to criminal activity, patrols assigned areas, responds to emergency codes and disaster events, conducts preliminary investigations, and performs other security tasks as directed by a security supervisor or manager. The role requires flexibility in hours, the ability to rotate between facilities and travel when necessary, and wearing CHRISTUS-approved uniforms in accordance with dress code requirements. The officer must maintain alertness, communicate effectively, make timely decisions concerning laws and policies, manage multiple tasks, and handle stress and potentially violent situations. The role involves frequent exposure to aggressive behavior and emotionally charged situations, occasional exposure to hazards such as fires, chemical spills, and flooding, and exposure to outdoor heat and cold. It also requires extended periods of walking, standing, stooping, and lifting, including assisting nursing staff with lifting patients and restraining individuals when necessary.

Requirements

High school diploma or equivalent.
At least two years of armed security experience is preferred; honorable military service may be substituted.
Excellent written and verbal communication skills.
Ability to make immediate decisions regarding laws, policies, and procedures; handle multiple tasks and prioritize; and manage personal stress and possible violence.
Physical fitness to walk all areas of facilities and grounds, restrain individuals when necessary, and assist nursing staff with lifting patients of all sizes.
Verbal de-escalation training must be completed within 60 days of hire.
BLS certification required within 60 days of hire.
Expandable baton training, defensive tactics training, firearms training, weapon qualification, and firearms retention training must be completed before a letter of authorization to carry is issued.
Successful completion of all pre-employment and post-offer assessments, including the MMPI-2-RF-PCIR, CPI, PPSSR, PEI, and a clinical interview with a third-party psychologist.
Must undergo random drug test screening.
Valid driver's license and acceptable driving record meeting CHRISTUS Health standards for positions requiring driving.
Texas positions: Active Level 3 Commission with the Texas Department of Public Safety Private Security Bureau (TDPSPSB); new hires who have completed the commission course must obtain their commission before hire. If license status is active in TOPS but the pocket card has not arrived, the employee may work while carrying proof of active status.
New Mexico positions: Must complete 40 hours of training and receive authorization from the CHRISTUS Vice President of Security before carrying a CHRISTUS Health-assigned weapon on duty.
Louisiana positions: Must complete 40 hours of training and receive authorization from the CHRISTUS Vice President of Security before carrying a CHRISTUS Health-assigned weapon on duty.
Obtain required certifications within the designated time frames in accordance with the CHRISTUS Health License, Certification and Registration Verification Policy.

Nice To Haves

Law enforcement experience preferred.
Healthcare security experience preferred.

Responsibilities

Conduct frequent security patrols of assigned facilities and grounds.
Identify and report security-related trends and recommend actions.
Gather initial information for incident reports, document facts accurately, and submit reports by the end of the assigned shift.
Respond promptly and courteously to service requests received through supervisors, telephone, pass-on, email, radio, cell phone, or other correspondence.
Collect, inventory, and return lost-and-found items, patient valuables, and personal property according to policy.
Enforce CHRISTUS Health rules, regulations, policies, and procedures, as well as applicable state laws.
Control and enforce facility parking rules through patrols, warning citations, towing, booting, and explanations of rules as applicable.
Assist clinical and non-clinical Associates with combative patients or visitors.
Demonstrate competence in assigned client-care responsibilities, accommodating the age-specific and developmental needs of persons served.
Operate the attendant console, paging system, security radio and dispatch system, digital video recorder (NVR) security monitors (CCTV), and general overhead paging system.
Use a PC to prepare electronic daily activity and incident reports, emails, and other relevant correspondence.
Report safety hazards observed during security rounds, such as damaged water or sprinkler lines, burned-out lighting, smoke or gas odors, and tripping hazards.
Adapt assigned assessment, treatment, or care methods to accommodate the physical, cultural, age-specific, and other developmental needs of each person served.
Maintain competence with a handgun, handcuffs, baton, non-crisis intervention, and two-way radios.
Perform other duties as assigned.