Part Time Arena Passgate Representative

Orlando Magic • Orlando, FL

3d • Onsite

About The Position

This role will serve as the first point of contact for in-game performers, third-party vendors, and other team visitors checking in for Orlando Magic home games. The representative will also be a point of contact for in-game reports and calls to the Arena Operations Team throughout all Magic Games. This is a part-time, game night staff position for the Orlando Magic, Osceola Magic, and Orlando Solar Bears, suitable for college students, teachers with flexible schedules, individuals re-entering the workforce, or those seeking additional income.

Requirements

• High school degree or GED required.
• Minimum of one year customer service experience required.
• Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.
• Ability to meet tight deadlines and work well under pressure.
• Strong organizational skills, time management skills and attention to detail required.
• Strong verbal and written communication skills.

Responsibilities

• Check in guests in Kia Center Employee Entrance by issuing the appropriate single game credentials.
• Contact appropriate Orlando Magic employees as needed with troubleshooting during the check-in process.
• Assist as the point of contact for issues that arise in the Employee Entrance by contacting the appropriate Orlando Magic employee.
• Document and report all radio calls throughout the game for the Arena Operations Team using the 24/7 platform.
• Contact appropriate Orlando Magic employees as needed throughout the game with troubleshooting/emergency occurrences during each game.
• Direct all radio calls to the appropriate channels.
• Perform all other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED