Arena Operations Dispatcher

Milwaukee Bucks.Milwaukee, WI
Onsite

About The Position

The Arena Operations Dispatcher serves as a representative for small, medium, and large events in the Deer District. This position demonstrates integrity and serves as a model representative for the Arena Operations Department.

Requirements

  • Must be self-motivated and have excellent organizational skills.
  • Ability to work event nights, weekends and holidays as required.
  • Basic data processing and Microsoft Office skills required.
  • Basic knowledge of a two-way radio
  • Must be able to sit for long periods of time and handle stressful situation for short periods of time.
  • Experience in 24/7 system or similar program is required.
  • All offers for employment with the Milwaukee Bucks are contingent upon the candidate having successfully completed a criminal background check. We will consider people with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal laws.

Responsibilities

  • Manage incoming calls via radio transmission and phone lines, requiring quick independent action.
  • Connect with other departments through the use of radio transmissions and phone lines.
  • Process requests through ISS 24/7 system.
  • Assign, update and closeout work as performed as well as ensure requests are addressed within a timely manner.
  • Assist the Arena Operations Department with oversight of event in the Control Center.

Benefits

  • Mental Health Resources
  • On-the-job Training
  • Milwaukee Bucks and NBA League Discounts
  • Employer Paid Parking
  • robust employee benefits plan that focuses on the mental and physical wellness of our team.
  • flexible work environment that allows our team members to be productive in both their work and home lives.
  • ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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