The Incident Management Coordinator (IMC) is part of a regional traffic incident management operations team that works to provide safe and efficient clearance of roadway incidents, and to enhance highway-responder safety at traffic incidents. This is accomplished through close coordination with the regional Traffic Operations Centers, close coordination and engagement with various highway responders such as law enforcement, DOT, fire and rescue, and towing and recovery companies. The role involves responding to major traffic incidents to provide information and asset coordination for VDOT, and involvement in traffic management planning for events that pose a large impact on the region (e.g., festivals, concerts, major highway construction / maintenance projects, federal government events). The IMC will also focus on developing and maintaining relationships among the highway responder community to strengthen interagency coordination and communication at traffic incidents, and contributing to after-action reviews to promote improved coordination between the responding agencies during traffic incident management. Additionally, the role includes conducting training for DOT and partnering agencies on traffic incident management and highway responder safety. Positional responsibilities are at times performed outdoors along the roadsides in an uncontrolled work environment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED