Area Technical Training Program Manager

Dart Container•Atlanta, GA

6d•Hybrid

About The Position

Are you passionate about developing technical talent and driving operational excellence? We are seeking an Area Technical Training Program Manager to lead the design, execution, and management of technical competency programs that build workforce capability across manufacturing operations. In this role, you will bridge corporate strategy and site execution by creating scalable training programs that equip employees with the skills needed to safely operate, maintain, and optimize manufacturing systems, equipment, and processes. You will serve as a technical training leader, driving sitewide readiness, competency development, and performance improvement through innovative learning solutions.

Requirements

Bachelor's degree in Adult Education, Instructional Design, Learning & Development, Training & Development, Creative Writing, Education Technology, or a related field.
Extensive experience delivering technical training within a manufacturing, GMP, vocational education, or community college environment.
Demonstrated experience overseeing, coaching, mentoring, or auditing technical trainers or instructors across multiple locations.
Strong background in training needs assessment, instructional design, course development, project management, and training evaluation methodologies.
Experience leading training initiatives tied to operational improvements, equipment implementation, process changes, or capital projects.
Advanced knowledge of manufacturing processes, equipment, systems, technologies, and operational procedures.
Strong verbal and written communication skills with the ability to influence and collaborate across functional teams.
Experience using Microsoft Office applications, including Excel, Word, PowerPoint, and SharePoint.
Exceptional attention to detail, especially in documenting procedures, job tasks, and work instructions.
Strong interpersonal, coaching, and relationship-building skills.
Demonstrated ability to manage multiple priorities, deadlines, and projects in both independent and team-oriented environments.
Ability to analyze training performance data and use insights to continuously improve learning effectiveness.
Proven success driving technical capability, workforce development, and operational readiness within a complex manufacturing environment.
An equivalent combination of education and experience may be considered

Nice To Haves

Experience working in a manufacturing production environment.
Bilingual Spanish speaking, reading, and writing skills, with the ability to support teams across North American operations, including Mexico.
Experience supporting multiple manufacturing facilities or regions.
Experience with digital learning platforms, competency management systems, or workforce development technologies.
Experience driving OEE improvements, workforce readiness, onboarding programs, and operator upskilling initiatives.

Responsibilities

Lead the design, development, and implementation of complex technical training programs aligned to business objectives and manufacturing excellence.
Partner with stakeholders, subject matter experts (SMEs), and vendors to develop engaging, effective learning content and ensure timely delivery of training initiatives.
Serve as the regional authority for technical curriculum development and approval of training materials and instructional assets.
Conduct training needs analyses and skills assessments to identify capability gaps and prioritize development opportunities.
Develop and implement evaluation methodologies to measure technical competency, employee progress, and the operational impact of training programs.
Mentor, coach, and support site-level technical trainers through ongoing audits, observations, and training effectiveness reviews.
Oversee and support multiple in-plant Production Technical Trainers (PTTs), driving consistency, capability development, and execution excellence across locations.
Lead curriculum updates and content enhancements to ensure training remains aligned with evolving operational needs, processes, and technologies.
Manage technical training projects from concept through execution, ensuring quality, consistency, and scalability across sites.
Support deployment and administration of enterprise digital competency management systems.
Lead training-related activities associated with new capital projects, including planning, scheduling, deployment, and readiness assessment.
Support continuous improvement and problem-solving initiatives by identifying capability gaps and training opportunities that improve business performance.
Partner closely with plant leadership teams and PTTs to deliver end-to-end learning solutions that support onboarding, upskilling, knowledge transfer, and workforce sustainment.
Align technical training initiatives with key business metrics, including safety, quality, production, asset utilization, shift stability, OEE performance, and service performance.