Area Support Manager
About The Position
Culinary Services Group (CSG) is a top 50, fast-growing food service management company serving senior care, hospital, and behavioral health communities. We’re rooted in the belief that empowering our teams leads to exceptional service and better outcomes for those we serve. At CSG, you’ll be part of a collaborative culture built on integrity, where your contributions are valued and growth, development, and impact are part of every role. In this role, you’ll provide hands-on operational support to our regional leadership team, working directly with Area Managers and under the guidance of the Regional Director of Operations. As a subject matter expert in CSG platforms, programs, and compliance standards, you’ll play a critical role in identifying operational challenges, implementing corrective actions, and ensuring that quality, performance, and regulatory expectations are consistently met. Your work will have a direct impact on service quality, financial outcomes, and team development. You’ll support and guide new and existing food service teams, lead audits and training initiatives, and collaborate with Home Office departments to implement new systems and services that align with CSG’s strategic goals. This position is responsible for controlling all operational expenditures to obtain maximum utilization of the account resources. You will be responsible for managing the entire dining service operation.
Requirements
- Multi-Unit Healthcare Culinary Management
- Multi-Unit and Production Facility experience required.
- Knowledge of P&L accountability and contract-managed service experience is required.
- Strong leadership and communication skills.
- Strong background in foodservice operations, quality assurance, and team coaching.
- Detail-oriented, solution-focused, and skilled at leading through influence and collaboration.
- Passion for improving performance and a commitment to delivering exceptional service are essential to thrive in this role.
Nice To Haves
- BS degree preferred.
Responsibilities
- Formulate budgets and plans for the operation.
- Maintain and implement standards of quality in all areas of the foodservice operation.
- Ensure compliance with all regional and account programs and policies.
- Accountable for accurate reporting for the account.
- Provide hands-on operational support to our regional leadership team, working directly with Area Managers and under the guidance of the Regional Director of Operations.
- Identify operational challenges, implement corrective actions, and ensure that quality, performance, and regulatory expectations are consistently met.
- Support and guide new and existing food service teams.
- Lead audits and training initiatives.
- Collaborate with Home Office departments to implement new systems and services that align with CSG’s strategic goals.
- Control all operational expenditures to obtain maximum utilization of the account resources.
- Manage the entire dining service operation.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
