Area Manager, Away Team & Crisis Support
About The Position
Spreetail is looking for a driven and adaptable Area Manager to join our Away Team — a small, high-impact group designed to support facility launches, crisis response, and network-wide operations excellence. This is not a traditional site-based role. You will be embedded across our fulfillment center network, learning our operating model from the ground up and deploying where we need you most. When Spreetail opens a new fulfillment center, you will transition into permanent leadership there — equipped with the skills, relationships, and institutional knowledge to lead from day one. This role is built for someone who thrives in change, learns fast, and wants a clear path to site ownership. If you’re looking for a predictable routine, this isn’t it. If you’re looking for accelerated growth and a front-row seat to how a network-scale fulfillment operation is built — this is your role.
Requirements
- Attained 2–4 years of management or leadership experience.
- Comfortable operating in ambiguous, fast-changing environments — you adapt quickly and find structure where others see chaos.
- Proficient in Excel
- Experience in standard operating procedure documentation
- A genuine commitment to workplace safety
- Ability to give and receive positive and negative feedback.
- Willingness and ability to travel a minimum of 25% of the time, with potential for more based on network needs.
- Openness to relocation when placed at a future Spreetail fulfillment center — placement timing is determined by Spreetail’s network expansion plans.
- Flexibility to work some weekends and extended hours during peak periods or facility activations.
Responsibilities
- Embed in assigned fulfillment centers during your onboarding period, contributing to daily inbound and outbound operations while building deep fluency in Spreetail’s operating model.
- Deploy into focus or crisis facilities when the Away Team is activated, providing rapid operational support alongside teammates to stabilize performance and accelerate recovery.
- Hold regular 1:1s with Leads to maximize training opportunities, address concerns, and contribute to the growth and development of fulfillment center team members.
- Identify and drive process improvements that result in greater efficiency, accuracy, and safety across the sites you support.
- Champion a safety-first culture at every facility you support — quickly assess conditions in new environments, identify and address unsafe behaviors or hazards, and treat every near-miss as a learning opportunity.
- Travel to assigned or activated facilities a minimum of 25% of the time, with the expectation that travel may increase based on network needs and launch timing.
- Prepare to transition into a permanent Area Manager role at a new Spreetail fulfillment center — this placement is a core part of this role’s purpose and career trajectory.
Benefits
- Generous vacation policy
- Paid time-off for wedding week
- Paid parental leave
- Support for parents of growing families
- Opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice annually
- Spreetail Spotlight Awards
- Affordable medical, dental and vision plans with coast-to-coast coverage
- Free telehealth
- On-demand mental health resources
- Paid time off to give back and make a social impact
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
