Distribution Center - Area Supervisor
About The Position
The DC Area Supervisor leads an hourly team and influences the broader distribution team to operate the distribution center efficiently, safely, and productively. The role oversees 20 to 30 hourly associates and is responsible for prompt, efficient, and accurate merchandise handling, as well as developing and implementing team goals. Management responsibilities include hiring, evaluating, developing, disciplining, and terminating hourly associates. The supervisor ensures operational procedures are followed, identifies process improvements, coaches and develops associates, monitors productivity and safety, maintains inventory accuracy and control, and reviews operational and business metrics to plan staffing and meet production goals. The role typically reports to the Operations Manager and directly supervises others, including planning, monitoring, and reviewing their work. Overnight travel is typically required less than 10% of the time. The position is located in a comfortable indoor area, with unpleasant conditions infrequent and not objectionable.
Requirements
- Must be at least 18 years old.
- Must be legally permitted to work in the United States.
- Flexibility to work various shifts.
- Ability to relocate.
- Minimum of 2 years of work experience.
- Knowledge, skills, and abilities typically acquired through completion of a high school diploma and/or GED.
Nice To Haves
- Bachelor's degree.
- Computer skills, including Microsoft Office.
- Experience with Warehouse Management Systems.
- At least 3 years of supervisory experience in a related field.
Responsibilities
- Ensure operational procedures are followed and recommend changes to standardized processes to the Operations Manager and/or Assistant General Manager.
- Evaluate work methods and recommend ways to eliminate inefficiencies.
- Guide associates in daily operations and monitor productivity, safety, service, and quality.
- Train, coach, and provide feedback to hourly associates; conduct regular evaluations using factual data and observations.
- Coach and counsel associates regarding job performance and work methods, and resolve associate relations issues.
- Hire, set compensation for, discipline, and terminate hourly associates in the assigned department.
- Investigate operational errors, determine their causes, and recommend corrective action.
- Maintain inventory accuracy and control; review reports and identify improvements in productivity, accuracy, quality, and expenses.
- Coordinate and monitor operations to meet business plans and production rates while reducing irregularities and damages.
- Review reports and business metrics to analyze and plan staffing needs for department operations.
- Perform other duties as assigned by the Operations Manager, Assistant General Manager, or General Manager.
- Plan, monitor, and review subordinate work, potentially supervising a shift or coordinating multiple work groups.
- Make recommendations concerning selection, termination, performance appraisal, and professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
