Supervisor

Subway - Hufnagel Holdings LLC•Village of Bath, NY

22h•Onsite

About The Position

The Subway Area Supervisor coordinates and supports activities across an assigned geographic area, typically overseeing 4–7 restaurants. Staffing and assignment depend on skills, abilities, distance, and job requirements. The role oversees restaurant operations, supports and develops store supervisors and Sandwich Artists, and balances day-to-day operating needs with long-term business goals. The supervisor also works as a Sandwich Artist at their home store. The position focuses on maintaining food safety, product preparation, cleanliness, restaurant safety and security, guest service, and company standards. It involves managing performance and development, hiring and training staff, supporting scheduling and labor control, maintaining inventory and cash controls, and monitoring maintenance, repairs, expenses, budgets, and business results. The Area Supervisor communicates across operations, human resources, and administration, promotes a positive company culture, and identifies operational issues and opportunities for improvement.

Requirements

Ability to coordinate and support operations across multiple restaurants.
Knowledge of labor control, labor costs, scheduling, and staffing needs.
Knowledge of LiveIQ Labor Scheduling and the Subway Labor App.
In-depth knowledge of Subventory and how to configure items for accuracy.
Ability to maintain inventory controls, cash controls, business records, and deposits.
Ability to support training, staff development, food safety, product preparation, cleanliness, and guest service standards.

Nice To Haves

Driver's License.

Responsibilities

Coordinate and support activities across an assigned geographic area, overseeing approximately 4–7 restaurants.
Oversee daily operations and work toward long-term business goals.
Train, coach, support, and manage store supervisors; oversee their performance and development.
Develop Restaurant Supervisors and Sandwich Artists, support team growth, and maintain staff morale and a positive work culture.
Plan and set business goals, understand revenue drivers, identify improvement opportunities, and operate within budget parameters.
Monitor restaurant maintenance, repairs, and expenses; identify operational problems and implement solutions and best practices.
Encourage standardization and enforce company policies and operating standards.
Direct staff to maintain food safety, product preparation, cleanliness, restaurant safety, and security standards.
Maintain high Steritech standards and perform self-reviews weekly.
Recruit staff; interview, hire, train, and manage new store supervisors; oversee training programs and follow the training guide.
Maintain inventory and money-control systems, accurate WISR controls, and cash controls and deposits; establish inventory schedules as needed.
Support restaurant supervisors with scheduling and staffing, including labor control and labor costs.
Use knowledge of LiveIQ Labor Scheduling, the Subway Labor App, and Subventory, including configuring items for inventory accuracy.
Conduct local marketing initiatives and contact prospective customers to promote sales as needed.
Provide exceptional guest service and ensure catering preparedness and accuracy.
Ensure University of Subway training is completed and up to date.
Assist with new window materials and training on new material.
Work as a Sandwich Artist at the home store.
Communicate professionally across operations, human resources, and administration.