Distribution Center - Area Supervisor
About The Position
The Distribution Center Area Supervisor leads an hourly team and influences distribution center operations to ensure work is completed efficiently, safely, and productively. The position manages 20 to 30 hourly associates and is responsible for prompt, efficient, and accurate merchandise handling, as well as developing and implementing team goals. Management responsibilities include hiring, evaluating, developing, disciplining, and terminating hourly associates. The supervisor ensures operating procedures are followed, evaluates work methods and recommends improvements, coaches and develops associates, monitors productivity and safety, maintains inventory accuracy, and reviews operational and business metrics. The role plans staffing and coordinates operations to meet business plans and production rates while reducing irregularities and damages. Other duties may be assigned by the Operations Manager, Assistant General Manager, or General Manager. The position typically reports to the Operations Manager and requires direct supervision, including planning, monitoring, and reviewing subordinate work. Overnight travel is typically less than 10% of the time. The role is based in a comfortable indoor area, with unpleasant conditions infrequent and not objectionable. Physical demands include intermittent continuous exertion such as walking, standing, stooping, climbing, and lifting materials or equipment, some of which may be heavy or awkward. Flexibility to work various shifts and ability to relocate are required.
Requirements
- Must be at least 18 years of age.
- Must be legally permitted to work in the United States.
- Flexibility to work various shifts.
- Ability to relocate.
- At least 2 years of work experience.
- High school diploma and/or GED, or the knowledge, skills, and abilities typically acquired through its completion.
- Ability to perform intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, and lifting materials or equipment, some of which may be heavy or awkward.
Nice To Haves
- Bachelor's degree.
- Computer skills, including Microsoft Office.
- Experience with Warehouse Management Systems.
- 3 or more years of supervisory experience in a related field.
Responsibilities
- Ensure operational procedures are followed and recommend process changes to the Operations Manager and/or Assistant General Manager.
- Evaluate current work methods and recommend ways to eliminate inefficiencies.
- Guide associates in daily operations and monitor productivity, safety, service, and quality.
- Train, coach, and provide feedback to hourly associates; conduct regular evaluations based on data and observations.
- Coach and counsel associates regarding job performance and work methods, and resolve associate relations issues.
- Hire, compensate, discipline, and terminate hourly associates in the assigned department.
- Investigate operational errors, identify causes, and recommend corrective action.
- Maintain inventory accuracy and control; review reports and identify improvements in productivity, accuracy, quality, and expenses.
- Coordinate and monitor operations to meet business plans and production rates while reducing irregularities and damages.
- Review reports and business metrics to analyze and plan staffing needs.
- Perform other duties as assigned by the Operations Manager, Assistant General Manager, or General Manager.
- Plan, monitor, and review subordinate work, including direct supervision of a shift or coordination of multiple work groups.
- Make recommendations concerning selection, termination, performance appraisal, and professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
