Area Sales Manager (1933)

DRB HomesSan Antonio, TX
Onsite

About The Position

The Area Sales Manager (ASM) supports the sales team's demands and needs under the guidance of the VP or Director Sales & Marketing. This role involves supervisory responsibilities, ensuring sales associates have required certifications, and meeting sales goals. The ASM manages on-site sales staff, oversees customer satisfaction, recruits and trains sales personnel, and ensures proper community staffing. Responsibilities include performing on-site reviews, managing the contract process for accuracy and timeliness, enforcing company policies, and ensuring compliance with pricing and sales release guidelines. The ASM also coordinates change orders and special option requests, confirms neighborhood incentives and CMA updates, and maintains knowledge of the competitive market to suggest strategies for customer base growth. Additionally, the role involves assisting with new community openings and closings, providing input on advertising and marketing needs, confirming community signage and branding, and championing Realtor outreach campaigns.

Requirements

  • Excellent verbal and written communication skills.
  • Professional appearance.
  • Excellent presentation skills.
  • Demonstrated problem solving and negotiation skills.
  • Well organized and self-directed.
  • Strong interpersonal skills, customer service driven.
  • Displays a friendly, enthusiastic, approachable manner.
  • Bachelor’s degree in Business, Marketing, or Sales Marketing or equivalent of five years of experience in new home sales; or combination of education and equivalent work experience.
  • Must have valid driver’s license for travel to off-site events and division communities.
  • As required by law, must be a licensed Real Estate Agent.

Nice To Haves

  • Prior experience in new home sales preferred but not required.

Responsibilities

  • Meet or exceed division set sales goals.
  • Coach and assist sales staff with sales closings to achieve desired department goals.
  • Manage and oversee the activities of on-site sales staff for assigned communities.
  • Support division goals to obtain division overall customer satisfaction rate of 100%.
  • Recruit, train, evaluate, manage, mentor and retain sales staff.
  • Ensure proper staffing in communities.
  • Perform on-site reviews and evaluations.
  • Manage contract process; accuracy and timely ratification (as applicable).
  • Enforce company policies to include contract agreements and starts paperwork to ensure all is completed correctly and timely.
  • Ensure compliance of pricing and sales release guidelines; coordinate the administration of change orders, special option requests to ensure communication with appropriate departments.
  • Confirms incentives for neighborhoods and update CMA’s together with community sales consultants.
  • Confirms through the CMA that DRB is positioned correctly with product/house plan, standard features and options offered to best match buyer profile per community.
  • Maintain knowledge of competitive market and suggest strategies to increase customer base.
  • Assist in the coordination of opening and closing of new communities.
  • Provide input regarding the advertising/marketing needs of the communities.
  • Confirm community signage and offsite weekend directional include correct message and company branding.
  • Partner with corporate marketing and Director Sales & Marketing on advertising.
  • Champion Realtor outreach campaigns (breakfasts, lunches, office presentations).
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