Area Sales Coordinator Hershey

SHANER•Derry Township, PA

14h•Onsite

About The Position

This role provides clerical, secretarial, and administrative support for the Sales departments of hotels in the Hershey Area. The coordinator will assist with tasks such as dictation, typing, computer input, filing, tracing, answering telephones, and printing reports and departmental records/logs. The position requires flexibility in scheduling, including weekends and holidays, and ensuring compliance with daily operational procedures. Maintaining knowledge of hotel services, office equipment, and guest relations is crucial. The role also involves performing miscellaneous support services to keep the sales office organized and presentable, and ensuring effective communication with management and staff.

Requirements

High school graduate.
Minimum 1-year administrative experience.
Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
Ability to provide legible communication.
Computer skills.
Previous guest relations training.
Familiarity with preparing statistical reports.

Responsibilities

Provides clerical/secretarial and administrative support for the Sales departments for our hotels in the Hershey Area, including dictation, typing, computer input, filing, tracing, answering telephones, printing reports and departmental records/logs.
Helps ensure compliance with and completion of all daily operational procedures by the Sales department.
Maintain knowledge of all hotel services/features and hours of operation.
Maintain complete knowledge in the use of all office equipment, computer, and manual systems.
Maintain confidentiality and security of specified hotel information, correspondence, reports and files.
Familiarization with current customers and hotel accounts.
Working knowledge of the front desk and desk operations.
Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep sales work area neat, clean, and presentable to clients or hotel staff.
Ensures communication with General Manager, all other Department Managers, and staff.
Other duties as assigned.