Area Sales & Catering Manager - Bozeman Marriott Hotels

Level5 Hospitality•Bozeman, MT

6h•Onsite

About The Position

The Area Sales & Catering Manager performs sales and meeting operations functions to drive and service Group, Corporate/BT and Transient business for the Courtyard, SpringHill Suites, and Residence Inn Downtown Bozeman. In close collaboration with the Area Director of Sales, Sales Manager(s), Sales & Catering Coordinator(s), and property leadership, this position plays a crucial role in booking business within assigned segments, and coordinating and executing various group and corporate account functions. Position includes base pay plus bonus plan.

Requirements

Excellent verbal and written communication skills with the ability to speak, read, and write English fluently
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail, with the ability to handle multiple projects and tasks concurrently with moderate supervision; must be self-motivated and able to prioritize effectively
Flexible, versatile and a fast learner, able to adapt quickly and maintain calm in a fast-paced environment
Must present a well-groomed appearance and professional manner; professional phone and email etiquette
Able to meet the attendance guidelines of the job and adhere to departmental and company policies; willing and able to work a flexible schedule as needed (may include nights/weekends)
Strong analytical and problem-solving skills
Strong supervisory and leadership skills
Extensive knowledge of hotel and hospitality industry
Proficient with Microsoft Office Suite or related software

Nice To Haves

4-year college degree or equivalent experience preferred
Prior leadership experience preferred

Responsibilities

Approximately 75% of time dedicated to conducting sales-related activities within assigned business segments/verticals
Approximately 25% of time spent facilitating and overseeing meeting operations
Directly supervises up to one (1) Coordinator-level employee
Solicits new and existing accounts to attract and close new and repeat business
Receives incoming leads and negotiates contracts to secure new bookings within defined booking parameters
Acts as primary point-of-contact for contracted groups to facilitate their guestroom and meeting needs
Facilitates group food & beverage needs including creating Banquet Event Orders (BEOs), and ordering outside catering
Oversees management of group room blocks, tracking cutoff dates and managing blocks in partnership with the client and internal stakeholders
Oversees facilitation of group billing
Maintains partnerships with preferred outside catering vendors to ensure quality service and preferential pricing/terms
Assists meeting operations with functions as needed, including room set-up and tear-down, greeting and being available for clients on-site, assisting with AV needs, etc.
Demonstrates knowledge of the hotel and competitors’ facilities, services, amenities, and meeting spaces
Produces and analyzes/distributes reports on booking pace, catering revenue/forecasts, business performance, etc. as needed
Maintains accurate, legible records and files to provide group/client history, ensure future and current service quality, and enhance prospects
Coordinates site tours, sales appointments/trips, and VIP arrangements
Assists in group accounting and billing tasks, ensuring payments/deposits are collected per contract
Additional duties as assigned