Area Sales & Catering Coordinator

Sage HospitalitySan Francisco, CA
$33 - $34Onsite

About The Position

Hotel Zelos is seeking an Area Sales & Catering Coordinator (Full-Time) to join their team. This role supports the Sales and Catering team by managing event administration, coordinating client details, and ensuring a seamless experience for guests from planning through post-event follow-up. The position serves as a key liaison between clients and hotel departments, helping to execute successful meetings, events, and group stays while delivering exceptional customer service. Hotel Zelos is described as a futuristic, fashion-forward oasis that fuses sleek lines and sophisticated style, located in the heart of the city. As part of Sage Hospitality Group, the company emphasizes enriching lives, empowering employees, and making positive impacts on communities.

Requirements

  • High school diploma or equivalent required
  • 1-2+ years of experience in hotel sales, reservations, front desk, or hospitality administration
  • Advanced knowledge/use of Microsoft Word applications: Word, Excel, Publisher and PowerPoint.
  • Alphabetizing, grammar and punctuation skills.
  • Standard business letter formats.
  • Strong editing skills.
  • Excellent problem resolution and critical thinking skills.
  • Strong organizational, time management, and multitasking skills.
  • Excellent verbal and written communication skills and customer service abilities.
  • High attention to detail and problem-solving skills.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint); knowledge of Delphi or similar systems preferred.
  • Ability to be an active team player, self-motivated and working with minimal supervision.
  • Ability to meet deadlines while multi-tasking.

Nice To Haves

  • Bachelor’s degree in Hospitality, Business, Marketing, or related field preferred.
  • knowledge of Delphi or similar systems preferred.

Responsibilities

  • Provide administrative and operational support to the Sales & Catering team.
  • Coordinate event details including contracts, event resumes, rooming lists, and guest amenities.
  • Track and manage incoming sales leads and assist with contract preparation and documentation.
  • Manage daily communications including email, phone calls, and voicemail.
  • Attend and document sales and operations meetings as needed.
  • Assist with site tours, event space preparation, and on-site coordination for clients.
  • Generate sales and operational reports for managers and directors.
  • Coordinate office tasks including supplies, expense reports, and marketing collateral.
  • Deliver outstanding guest service by responding promptly to inquiries and resolving concerns.

Benefits

  • Medical, dental, & vision insurance
  • Health savings and flexible spending accounts
  • Basic Life and AD&D insurance
  • Paid time off for vacation, sick time, and holidays
  • Eligible to participate in the Company’s 401(k) program with employer matching
  • Employee Assistance Program
  • Tuition Reimbursement
  • Great discounts on Hotels, Restaurants, and much more.
  • Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
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