Area Sales and Services Manager

Sage Hospitality•Denver, CO

16h•Onsite

About The Position

This role is for an Area Sales and Services Manager for two distinct hotels: Courtyard Denver Downtown and Moxy Denver Cherry Creek. The Courtyard offers a boutique-style stay rooted in historic charm, approachable service, and a true Colorado feel, located near downtown attractions. The Moxy brings a bold, playful vibe with its industrial design, social spaces, and experience-driven atmosphere. Both properties reflect Sage Hospitality Group’s commitment to individuality, innovation, and meaningful guest experiences. The ideal candidate will be a strategic, creative leader ready to elevate both brands, inspire teams, and make a lasting impact.

Requirements

Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines.
Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.
Ability to drive to outside sales calls.
Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.
Prefer 1-2 years previous hotel experience.
Marketing experience in the travel and tourism industry desirable, with a demonstrated ability to lead and manage large scale initiatives.
Must possess the ability to negotiate, convince, sell and influence professionals and hotel guests.
Ability to manage extensive amounts of information.
Knowledge of sales procedures associated with the hotel industry.
Excellent written skills sufficient to produce sales and marketing communication.
Excellent spoken and presentation skills.
Considerable ability to listen effectively.
Ability to work effectively both independently and as a team.
Flexible schedule: some weekends/holidays and travel are required as needed.
Must have dexterity/mobility to tour property and attend functions, to climb stairs, and operate basic office equipment.
Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing.
Occasional carrying and lifting of files and office items up to 25 lbs.

Responsibilities

Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach.
Receives and responds to all customer inquiries.
Negotiates and captures all profitable Rooms & Catering business.
Provides marketing collateral to clients and guests, which may include menus, meeting room layout & seating capacity diagrams, and similar.
Prepares and sends requested proposals and contracts to designated potential clients.
Coordinates all details pertaining to room lists, including room types, shared rooms, room locations, handicap-accessible rooms, room billing, etc.
Educates Event Planners on hotel procedures, such as meal guarantees, set-up styles, payment terms, available hotel services, etc.
Coordinates all details to appear on each “Event Order,” which may include meeting room set-up specifications, banquet food & beverage items, audio/visual equipment & billing details.
Distributes final Rooming Lists and Banquet Event Orders to all applicable service staff, including the Banquet Service Staff, the Food Preparation Staff and the Rooms Division.
Conducts site inspections.
Entertains qualified potential clients in accordance with Sage Hospitality policies.
Documents and reports all sales activities in a timely, accurate, and consistent manner as required.
Maintains an active list of top accounts to ensure continuous relationship building activities.
Top accounts should be contacted, visited and entertained frequently.
Performs other services and duties as requested.
May be called on to host functions and participate in, or conduct sales blitzes, travel and work extended hours and/or weekends to achieve departmental goals.
Sells and services all small group business along with catering only business.
Solicits, closes and contracts wedding business using strong negotiating skills and creative selling techniques.
Attends regular networking events to help build brand awareness.
Partners with the Banquet & Culinary teams in providing a customer experience that exceeds the customers' expectations.
Effectively uses sales resources and administrative staff.
Contributes to the health and strength of a dynamic team culture.
Communicates event details and requirements with and provides input to team members to execute catering events effectively.
Monitors client satisfaction scores in staff helpfulness, food quality and overall event while leading by example to exceed brand pillars.
Captures short turn around business.
Solicits, negotiates and confirms new and repeat business.
Prepares and executes sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfactions.
Exercises excellent communication, presentation, organization, time management and listening skills.
All other duties as assigned, requested or deemed necessary by management.

Benefits

Medical, dental, & vision insurance
Eligible to participate in the Company’s 401(k) program with employer matching
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Paid FMLA leave for up to a period of 12 weeks
Employee Assistance Program
Free on-site parking
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.