Area Sales and Services Manager

Sage Hospitality•Denver, CO

20h•$65,000 - $70,000•Onsite

About The Position

Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach. This role is for the Courtyard Denver Downtown and Moxy Denver Cherry Creek hotels, which are part of Sage Hospitality Group. The manager will be responsible for elevating both brands, inspiring teams, and making a lasting impact.

Requirements

Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines.
Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.
Ability to drive to outside sales calls.
Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.
Prefer 1-2 years previous hotel experience.
Marketing experience in the travel and tourism industry desirable, with a demonstrated ability to lead and manage large scale initiatives.
Must possess the ability to negotiate, convince, sell and influence professionals and hotel guests.
Ability to manage extensive amounts of information.
Knowledge of sales procedures associated with the hotel industry.
Excellent written skills sufficient to produce sales and marketing communication.
Excellent spoken and presentation skills
Considerable ability to listen effectively.
Ability to work effectively both independently and as a team.
Flexible schedule: some weekends/holidays and travel are required as needed.
Must have dexterity/mobility to tour property and attend functions, to climb stairs, and operate basic office equipment.
Bending/kneeling - repeated bending and kneeling required while filing
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing.
Occasional carrying and lifting of files and office items up to 25 lbs.

Nice To Haves

Demonstrated ability to lead and manage large scale initiatives.

Responsibilities

Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach.
Receive and respond to all customer inquiries. Negotiate and capture all profitable Rooms & Catering business.
Provide marketing collateral to clients and guests; which may include menus, meeting room layout & seating capacity diagrams, and similar.
Prepare and send requested proposals and contracts to designated potential clients.
Coordinate all details pertaining to room lists, include room types, shared rooms, room locations, handicap-accessible rooms, room billing, etc.
Educate Event Planners on hotel procedures, such as: meal guarantees, set-up styles, payment terms, available hotel services, etc.
Coordinate all details to appear on each “Event Order." Details to coordinate may include meeting room set-up specifications, banquet food & beverage items, audio/visual equipment & billing details.
On a regular basis, distribute final Rooming Lists and Banquet Event Orders to all applicable service staff, including the Banquet Service Staff, the Food Preparation Staff and the Rooms Division.
Conduct site inspections. Entertain qualified potential clients in accordance with Sage Hospitality policies.
In a timely, accurate and consistent manner, document and report all sales activities as required.
Maintain an active list of top accounts to ensure continuous relationship building activities. Top accounts should be contacted, visited and entertained frequently.
Perform other services and duties as requested. May be called on to host functions and participate in, or conduct sales blitzes, travel and work extended hours and/or weekends to achieve departmental goals.
Sell and service all small group business along with catering only business
Solicit, close and contract wedding business using strong negotiating skills and creative selling techniques.
Attend regular networking events to help build brand awareness
Partner with the Banquet & Culinary teams in providing a customer experience that exceeds the customers' expectations
Effectively use sales resources and administrative staff
Contribute to the health and strength of a dynamic team culture
Communicate event details and requirements with and provide input to team members to execute catering events effectively
Monitor client satisfaction scores in staff helpfulness, food quality and overall event while leading by example to exceed brand pillars
Capture short turn around business
Solicit, negotiate and confirm new and repeat business
Will prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfactions
Coordinate all details to appear on each "Banquet Event Order." Details to coordinate& service include meeting room set-up needs, banquet food & beverage items, Meeting or Event agenda/timelines, audio/visual equipment needs & billing details
Exercise excellent communication, presentation, organization, time management and listening skills
All other duties as assigned, requested or deemed necessary by management

Benefits

Medical, dental, & vision insurance
Eligible to participate in the Company’s 401(k) program with employer matching
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Paid FMLA leave for up to a period of 12 weeks
Employee Assistance Program
Free on-site parking
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.