Area Route Manager

Republic Services • Redmond, WA

2d • Remote

About The Position

The Area Route Manager is responsible for the creation, implementation, training, and facilitation of Route Strategy, and Route Optimization initiatives. This role involves working closely with Area Director of Operations Support and Area Collections Manager to identify priority Divisions with significant routing opportunities, and providing project management leadership on complex routing initiatives. The manager will partner with Area Operations Managers to implement route improvements, enhance Customer Zeal, and manage the Route Editor process by aiding with training, developing productivity goals, and establishing route standards. Additionally, they will provide supplemental training to Dispatchers and Supervisors on route capability concerns, assess and support Divisional leadership in evaluating compliance and meeting goals, and ensure effective closure of outstanding route improvement opportunities. This role requires providing process direction, guidance, and motivational leadership for sustainable change management, as well as performing metrics reporting and reconciliation. Travel up to 60% of the time across the Area operational footprint is expected, along with performing other job-related duties as assigned or apparent.

Requirements

• Minimum of 5 years of progressive leadership and project management experience in route technology, auditing, and editing.
• Valid driver’s license.

Nice To Haves

• RISE & InfoPro experience strongly preferred
• Thorough understanding of basic routing, dispatch, auditing, and customer initiatives.
• Prior waste industry or service industry experience.

Responsibilities

• Creation, implementation, training, and facilitation of Route Strategy, and Route Optimization initiatives.
• Identify priority Divisions with significant routing opportunities in collaboration with Area Director of Operations Support and Area Collections Manager.
• Provide project management leadership on complex routing initiatives.
• Partner with Area Operations Managers to implement route improvements and/or enhancements.
• Partner with Area Operations Managers to improve Customer Zeal.
• Manage and support the Route Editor process by aiding with training, the development of productivity goals, route standards, and follow through on the effectiveness of the routing process.
• Provide supplemental training, as needed, to Dispatchers and Supervisors on route capability concerns such as tracking, entering metrics, and other key data.
• Assess and support Divisional leadership in evaluating compliance and meeting established goals; ensure effective closure of outstanding route improvement opportunities identified during audit.
• Provide process direction, guidance, and motivational leadership to bring about sustainable change management.
• Provide metrics reporting and reconciliation as needed.
• Travel up to 60% of the time across Area operational footprint.
• Perform other job-related duties as assigned or apparent.

Benefits

• Comprehensive medical benefits coverage
• dental plans
• vision coverage
• Health care and dependent care spending accounts
• Short- and long-term disability
• Life insurance and accidental death & dismemberment insurance
• Employee and Family Assistance Program (EAP)
• Employee discount programs
• 401(k) plan with a generous company match
• Employee Stock Purchase Plan (ESPP)
• Paid Time Off (PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed