Area Revenue Manager

IHG•San Antonio, TX

5d•$60,000 - $75,000•Onsite

About The Position

Implement and support company pricing, market strategy, yield, distribution & selling strategies, and revenue management best practices. Manage hotel revenue generation & maximization through full utilization of company systems, business processes and specifications. At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

Requirements

Bachelor’s degree in Hotel Administration, Business Administration
2 plus years hotel management experience.
Must speak fluent English.
Carrying or lifting items weighing up to 10 pounds
Use a keyboard to operate various property management and reservations systems, etc.
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
Understanding of microeconomics as it applies to hotel business.
Demonstrated knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions.
Strong computer skills are required.
Strong reading and writing abilities are required.
Problem solving, reasoning, motivating, organizational and training abilities are used often.

Nice To Haves

MBA degree
previous Revenue Management or Pricing experience is preferred.
Ability to travel to attend workshops, specialized training and or certifications.
May be required to work nights, weekends, and/or holidays.

Responsibilities

Receive all definite and tentative group bookings and provide the General Manager with qualified analysis of how each booking will impact occupancy, average rate, and rooms profit over the dates in question.
Review and approve all group proposals with Sales and/or General Manager.
Collaborate with Sales Department on group rates.
Works closely with Regional Director of Revenue Management, hotel sales and hotel management to establish and implement pricing, yield, and selling strategies for the hotel, based on market factors and company guidelines.
Explore and provide variations in the market mix which would stimulate additional revenue without increasing costs.
Oversee and evaluate the effectiveness of any internal incentive programs for Front Office, Reservations, Sales and Convention Services.
Provide the General Manager with clear payback analysis.
Assist the General Manager in making necessary adjustments to any program.
Responsible for the maintenance of any software programs which contribute to the management of room’s revenue, including PERFORM, RBI and Delphi/Profit Pack or any other Group Sales System.
Establish hotel pricing levels in all segments.
Monitor competitor strategies and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management.
Monitor and communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency.
Assist with the annual hotel budget development and ongoing results analysis.
Promote teamwork and quality service through daily communication/briefings and coordination with other departments.
Interact with outside contacts: Guests – to ensure their total satisfaction; Corporate Revenue – to develop and implement support teams’ strategies; Other contacts as needed (Professional organizations, community groups).
Responsible for the daily room inventory management process.
Actively monitor group blocks to determine rooms availability for sale.
Work closely with the Director of Sales & Marketing, the Front Office Manager and Reservations Manager to ensure their departmental objectives and responsibilities to The Hotel Management Group are met without having a negative impact on total rooms revenue management.
Prepare quarterly presentations or reports for the Revenue Management Committee and the Vice President of the Team’s progress toward the goals of the five-year forecast.
Conduct a weekly Revenue Management Meeting where the current 120-day booking period is evaluated for proper rate and availability control.
Prepare all reports and analyses necessary to conduct the above-stated meeting.
Receive all revisions to definite and tentative group bookings to prepare revised analysis as needed.
Perform other duties as assigned.