Area Reservations Sales Specialist

San Diego Mission Bay Resort•San Diego, CA
•Onsite

About The Position

Noble House Hotels & Resorts is seeking an Area Reservations Sales Specialist to support San Diego Mission Bay Resort, Estancia La Jolla Hotel & Spa, and L’Auberge Del Mar. Depending on the company’s needs, the successful candidate may be hired to work specifically at one property. This highly visible role delivers the quality service defined by Noble House and directly influences prospective guests’ stays and experiences. The specialist answers inbound reservation sales calls, responds to guest inquiries, identifies guest needs and proactively suggests options, enters reservation and guest details accurately into the Property Management System, and promotes seasonal packages and current offers. Candidates with previous reservations sales experience will be prioritized. The role requires a friendly, professional, energetic personality, a sales-focused approach, independence in a fast-paced environment, attention to detail, confidentiality, and schedule flexibility.

Requirements

  • Friendly, energized, outgoing, professional personality and a desire to interact with guests and team members.
  • Desire to learn and grow within the hotel and/or tourism industry.
  • Sales-focused experience and the ability to genuinely connect with customers.
  • Ability to work independently in a fast-paced environment.
  • Excellent interpersonal skills and ability to multitask.
  • Strong attention to detail and professional demeanor.
  • Ability to maintain a high degree of confidentiality.
  • Schedule flexibility.

Nice To Haves

  • Previous reservations sales experience; candidates with this experience will be prioritized.

Responsibilities

  • Answer inbound reservation sales calls for L’Auberge Del Mar, Estancia La Jolla, and San Diego Mission Bay Resort.
  • Respond to inquiries, identify guest needs, and proactively suggest options.
  • Enter reservation and guest details accurately into the Property Management System.
  • Promote seasonal packages and current promotions to guests.
  • Deliver quality service and help create memorable guest experiences.

Benefits

  • Medical, dental, and vision coverage through a comprehensive health benefits package.
  • Supplemental benefits options, including short-term disability, life insurance, hospitality indemnity, and pet insurance.
  • 401(k) plan with employer match.
  • Daily complimentary lunch meal.
  • Bonus incentive.
  • Onsite complimentary parking.
  • On-demand pay before payday.
  • Team member, family, and friend hotel and restaurant discounts within Noble House Hotels & Resorts.
  • Career growth opportunities and recognition programs.
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