Area Property Maintenance Technician

ACC MANAGEMENT GROUP, INC.Oshkosh, WI
Hybrid

About The Position

Are you a skilled maintenance professional looking for a role where no two days are the same? We're hiring an Area Property Maintenance Technician to support our growing portfolio of diverse apartment communities across Dane County, Wisconsin. This role offers no on-call responsibilities, allowing for a consistent schedule and real work-life balance. The technician will tackle a variety of hands-on work, from routine maintenance to complex repairs, keeping communities safe, functional, and well-maintained for residents. This position will also help train new maintenance team members and work across multiple communities for variety and fresh challenges every day. It is perfect for someone self-motivated, adaptable, and energized by a fast-paced environment, making a direct impact on resident satisfaction, property performance, and team success. ACC is committed to being a highly regarded property management company, focusing on growing careers and valuing integrity, teamwork, and service.

Requirements

  • 5+ years of facilities experience required.
  • Multi-family property maintenance experience is required.
  • Advanced knowledge and understanding of electrical, plumbing, groundskeeping, and troubleshooting.
  • Must be able to physically inspect the properties.
  • Advanced knowledge and able to use a variety of equipment including saws, drills, multi-meter, hand tools, power tools, and cordless tools.
  • Maintain a valid driver's license with an acceptable driving record.
  • Flexibility with working hours and availability for emergency response.
  • Ability to prioritize and possess efficient time management skills.
  • Demonstrates strong administrative and organizational skills.
  • Demonstrates excellent verbal and written communication skills.
  • Strong customer service skills with the ability to handle complaints in a positive and time efficient manner.
  • Goal-oriented, team player.
  • Ability to work independently under tight deadlines.
  • Exhibits a high degree of professionalism and respect through appearance and interactions with others.
  • Furnish own basic tools (exception for specialty items like ladders).

Responsibilities

  • Serve as the Maintenance Technician at assigned properties.
  • Monitor property(s) for maintenance issues and perform inspections of all units, buildings, and common areas.
  • Maintain all tools and equipment in acceptable working conditions and keep the work area neat and clean.
  • Perform general HVAC, plumbing, electrical, groundskeeping, shoveling and salting, door and lock repair, carpentry, drywall repair, cleaning, painting and appliance troubleshooting.
  • Communicate with the manager on daily work orders and provide status updates to ensure all orders are current and collected.
  • Perform and conduct all unit turnovers within ACC policies and by deadlines provided.
  • Create and maintain a safe work environment and direct all concerns to the manager immediately.
  • Perform preventative maintenance per the ACC policies and operations manual.
  • Report and document all accident and emergency situations in a timely manner.
  • Keep all resident and sensitive information confidential per company policy.
  • Execute facility and maintenance related policies and procedures for all managed properties.
  • Execute large facility projects as needed.
  • Support maintenance operations for lease-up properties when needed.
  • Facilitate training for Maintenance Technicians, Community Managers, and Regional Managers.
  • Communicate the workflow and procedures of the company regularly.
  • Maintain a current working knowledge of REAC inspection standards.
  • Participate in REAC inspections with HUD and/or inspectors, when necessary.
  • Available for emergency responses for events that may result in insurance claims.
  • Maintain relationships with vendors, suppliers, and professionals servicing the company.
  • Work with regional staff to review bids for capital improvement projects.
  • Track preventative maintenance and semi-annual unit inspection schedules within the portfolio.
  • Oversee emergency on-call structures and communicate changes in a timely manner.
  • Create and maintain a professional environment, leading by example.
  • Meet regularly with the Facility Director and Facility Administrator to ensure consistency in training, policy execution and industry changes.
  • All other duties as assigned.

Benefits

  • Competitive pay with bonus opportunities.
  • Comprehensive medical HRA plans (company sponsored), and voluntary dental, & vision coverage for employees working 30+ hours per week.
  • Short-term disability (STD), long-term disability (LTD), and life insurance options (available for employees working 30+ hours per week).
  • Company-paid $25,000 life insurance policy when enrolled in STD and LTD (available for employees working 30+hours per week).
  • 401(k) after 6 months of employment with company match—ACC contributes 25% of the first 5% of eligible compensation, with full vesting after 3 years of employment.
  • Paid time off, provided up front, to recharge and reset.
  • 10 paid holidays, that include a floating holiday and a birthday holiday.
  • Free Employee Assistance Program (EAP) for all employees—available to both full-time and part-time team members, no enrollment required!
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