Area Product Coordinator

FNA•Bonner Springs, KS

About The Position

Ferrellgas is seeking an Area Product Coordinator in the Kansas City area to help ensure safe, efficient, and uninterrupted propane distribution and resupply to designated locations across the United States. The role coordinates distribution using assigned transport drivers and established carrier partners, with primary responsibility for preparing and distributing daily route schedules and keeping assigned drivers current with DOT compliance requirements. The coordinator schedules and issues shipping instructions for LPG storage, exchange, and purchase; plans deliveries; forecasts supply and demand; and maintains accurate transaction records. The role also supports customer satisfaction, efficient asset utilization, and compliance with Federal Hours of Service rules and regulations.

Requirements

  • Customer service experience.
  • Must live in the Kansas City area.
  • Excellent written and verbal communication skills, with an emphasis on team building and developing positive rapport with company employees and customers.
  • Ability to work as part of a team and provide leadership when needed.
  • Proficiency in Microsoft Office, including Excel and Word.
  • Strong time-management and organizational skills, with the ability to multitask effectively.
  • Demonstrated problem-solving skills in a customer-focused environment.
  • Must be a U.S. citizen or national, a lawful permanent resident, or otherwise authorized to work in the United States.
  • Must not now or in the future require sponsorship for an employment visa.

Responsibilities

  • Distribute propane and other products within a designated U.S. region using rail, truck, and pipelines.
  • Schedule and issue shipping instructions for LPG storage, exchange, and purchase.
  • Coordinate deliveries and communicate daily work schedules to assigned transport drivers.
  • Monitor drivers’ DOT requirements and instruct them when action is needed to ensure compliance.
  • Forecast shipping requirements and adjust schedules based on production rates, storage levels, and demand patterns.
  • Provide customer service that fosters customer satisfaction and supports customer growth and retention.
  • Develop and implement systems to reduce expenses and maximize asset utilization in the assigned area.
  • Use critical thinking to accommodate short-notice and urgent delivery requests.
  • Maintain timely and accurate transaction records.
  • Prepare supply and demand reports and inventory forecasts.
  • Apply Federal Hours of Service rules and regulations when scheduling dispatch and correcting transport drivers’ daily logs.

Benefits

  • Medical, dental, vision, accident, and critical illness insurance.
  • Company-provided short-term and long-term disability, life insurance, and AD&D.
  • 401(k) with company match.
  • Employee Stock Ownership Plan (ESOP).
  • Flexible Spending Account (FSA) and Health Savings Account (HSA).
  • Paid Time Off (PTO).
  • Parental leave.
  • Tuition reimbursement.
  • Wellness program.
  • Employee Assistance Program (EAP).
  • Medicare support.
  • Referral program.
  • Employee discount programs.
  • Propane savings.
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