Area Coordinator

University of New England Career•Biddeford, ME

8d•Onsite

About The Position

The Area Coordinator supports the Housing department’s vision, mission, and goals and helps build a cohesive, student-centered department. The role develops and maintains department procedures and documentation, refines the Community Development Model, and supports student learning and development in residence halls and commuter life. The Area Coordinator advises, selects, trains, supervises, and mentors Resident Advisors, and may supervise summer RA staff and Commuter Life Mentors. The position also supports students, families, and the university community through developmental conversations, conflict resolution, policy interpretation, referrals, and emergency response. Duties include summer projects and orientation, commuter programming, duty coverage throughout the calendar year, office coverage, and collaboration on campus events. The Area Coordinator must live on campus and maintain a visible presence in residence halls, dining areas, and campus events.

Requirements

Bachelor’s degree in Student Affairs, Higher Education, or a related field, or comparable knowledge and skills through a combination of education and experience.
Ability to meet deadlines, take initiative, and independently manage complex assignments.
Strong commitment to teamwork and collaboration.
Excellent written and oral communication skills and ability to engage students, parents, faculty, staff, and community members.
Strong problem-solving and analytical abilities.
Ability to collaborate effectively with a wide range of university personnel and external partners.
Willingness to participate in an emergency-response and policy-enforcement duty rotation.
Ability to work evenings and weekends as required.
Must live on campus and maintain high visibility in residence halls, dining areas, and campus events.

Nice To Haves

Master’s degree.
Experience supervising students and/or advising student clubs or organizations.
Demonstrated knowledge of or experience working effectively within a residence life department.
Experience facilitating training sessions and workshops.

Responsibilities

Participate in creating and implementing the Housing department and division vision, mission, and goals.
Contribute to building a cohesive department team and promote a student-centered approach by taking initiative and building relationships.
Collaboratively develop, design, and communicate department procedures manuals, protocols, and related documentation.
Review, refine, and implement the department’s Community Development Model with student development theory and learning outcomes in mind.
Advise Resident Advisors on creating and supporting floor communities.
Provide developmental conversations and support for students’ personal, emotional, social, academic, career, and health-related needs.
Serve as a resource for students, parents, and the UNE community.
Informally investigate and assess interpersonal and community problems in residence halls and determine appropriate ways to resolve them.
Work with the Director of Student Resolutions to interpret and enforce university and residence life policies and procedures governing student behavior.
Select, train, supervise, and mentor Resident Advisors; supervise summer RA staff as assigned.
Brainstorm and take responsibility for summer project work on behalf of the department.
Participate in Summer Orientation by presenting sessions, giving tours, and supporting activities.
Support commuter students by supervising and coordinating special programs and events and implementing educational programs focused on their developmental needs.
Hire and supervise upper-class students serving as Commuter Life Mentors.
Participate in rotational daily duty coverage with other Area Coordinators throughout the calendar year, including holidays.
In consultation with supervisors and in collaboration with campus and external partners, oversee emergency situations, including physical, medical, and psychiatric emergencies.
Follow up on emergencies by reconnecting with students, making referrals, working with parents, and communicating with student development theory and learning outcomes in mind.
Maintain regularly scheduled open office hours in the area and provide main office coverage as needed, particularly during summer and breaks.
Collaborate with campus partners to plan and implement campus-wide events and activities; attendance may be mandatory.
Perform related duties as assigned.