Area Operations Mgr

TJMaxx•Charlotte, NC
•Onsite

About The Position

The Area Operations Manager ensures area volume and productivity goals are met or exceeded and leads safe, efficient facility operations. The role analyzes workflow and adjusts staffing as needed, ensures proper work methods are followed, and seeks consistent operational improvements. It maintains performance plans in partnership with Human Resources Management and develops supervisors and staff through coaching, counseling, challenging assignments, and feedback. The manager fosters a collaborative, inclusive work environment and company culture, builds effective relationships with peers, team members, and senior managers, supports cross-department collaboration, and mediates conflict resolution. This position is based at the TJ Maxx Distribution Center in Charlotte, North Carolina, and must be available to support multiple shifts. The starting salary range is $95,800 to $122,100 per year. The position is eligible for an annual incentive and long-term incentives.

Requirements

  • Previous experience managing diverse teams of 100 or more associates.
  • At least 4 years of supervisory experience.
  • Clear and effective communication in all situations and strong interpersonal skills.
  • Proven ability to motivate teams, manage conflict, provide feedback, and develop other leaders.
  • Strong reasoning, analytical, and problem-solving skills.
  • Ability to interpret and understand policies and procedures and explain them to others.
  • Strong technical skills, including Word, Excel, and WMS experience.
  • Availability to support multiple shifts.

Nice To Haves

  • Four-year degree in Business, Logistics, or Industrial Engineering preferred.

Responsibilities

  • Ensure area volume and productivity goals are met or exceeded.
  • Advocate for safety training and accident preparedness, and lead safe and efficient operation of facility equipment.
  • Analyze workflow and adjust staffing to match work flow.
  • Ensure adherence to proper work methods and pursue consistent improvements.
  • Ensure performance plans are set, maintained, and continuously improved with Human Resources Management.
  • Develop, coach, and counsel supervisors and staff with integrity.
  • Provide challenging assignments and coaching to support individual growth and development.
  • Foster a collaborative environment where diverse backgrounds are respected and valued, and reinforce a positive work environment and company culture.
  • Maintain effective relationships with peers, team members, and senior managers to communicate, collaborate across departments, and implement solutions.
  • Mediate conflict resolution.

Benefits

  • Associate discount
  • 401(k) match
  • Medical, dental, and vision coverage
  • Health savings account (HSA)
  • Health care flexible spending account (FSA)
  • Life insurance
  • Short- and long-term disability
  • Paid holidays, vacation, sick, bereavement, and parental leave
  • Employee assistance program (EAP)
  • Incentive programs
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption and surrogacy assistance
  • Smoking cessation assistance
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • Annual incentive
  • Long-term incentives
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