Area Merchandising Manager- Indianapolis, IN

Love's Travel Stops & Country Stores•Indianapolis, IN

About The Position

The Area Merchandising Manager supports Love’s long-term business strategy by driving compliance with merchandising processes and procedures, providing sales coaching, and managing vendor relations. The role helps oversee business performance across multiple locations and works with District Managers on team development, retention, and succession planning. It also involves reviewing performance reports, improving results, responding to customer feedback, and protecting company assets through audits and policy compliance.

Requirements

At least 2 years of experience in a district restaurant management position.
At least 2 years of experience interpreting and influencing budgets and profit-and-loss statements.
At least 2 years of experience leading through influence in a multi-unit setting.
Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT physical.
Excellent communication and interpersonal skills, with a focus on customer satisfaction.
Customer service, rapport-building, sales, and operational management skills, including employee-vehicle deployment.
Strong organizational and multitasking abilities and attention to detail.
Effective teamwork skills.
Ability to use computer programs, systems, and technology tools in daily operations.
Ability to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Responsibilities

Communicate clear expectations for brand, performance, and behavior standards.
Conduct quarterly visits and weekly conference calls for each location.
Collaborate with District Managers to manage employee turnover and retention.
Recruit, hire, train, evaluate, develop, and support succession planning for team members.
Identify opportunities in monthly, weekly, and daily reports and implement plans to address issues and improve performance.
Recognize and resolve customer feedback by determining timely, appropriate solutions.
Protect company assets through audit processes and ensure employees follow cash-handling requirements and company policies and procedures.
Coach sales and manage vendor relations.