Area Mechanic Training Manager

Love's Travel Stops & Country Stores•Oklahoma City, OK

About The Position

The Area Mechanic Training Manager supports, designs, and delivers training programs for the Tire Care business. The role administers a consistent mechanical training program across Tire Care locations, implements and follows up on training for mechanics in an assigned region, and serves as a resource for troubleshooting and problem-solving. The position may be based in Oklahoma City, Dallas, San Antonio, or Houston and requires extensive travel, up to five days per week. Frequent phone calls at various times of day or night are also required.

Requirements

High school diploma or equivalent preferred.
At least 10 years of experience working with heavy-duty truck repairs and diagnostics.
At least 2 years working in a supervisory, leadership, or training role, with a basic understanding of effective employee training.
A/C certification required.
ASE certification or another work-related certification.
Valid driver's license.
Clean and consistent motor vehicle record in accordance with company standards.
Ability to perform and teach mechanical diesel repairs, basic housekeeping tasks, and repair and maintenance procedures.
Knowledge of electrical breakers, scissor lift operation, and safety glasses and vest usage.
Computer skills, including Microsoft products, AS400, and company computer programs.
Excellent verbal and written communication, leadership, time management, and organizational skills; ability to work with different personalities; sense of urgency; ability to teach or demonstrate tasks; and strong work ethic.
Ability to meet the physical demands of the job, including standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing throughout the day, and frequently lifting or moving items over 75 pounds.
Ability to travel extensively, up to five days per week, and handle frequent phone calls at various times of day or night.

Responsibilities

Administer a mechanical training program for Tire Care mechanics to ensure consistency across locations.
Work with the field training department to develop training materials and use computer-based training, quick reference guides, and hands-on training.
Use the Learning Management System to verify that training is complete and consistent.
Implement, deliver, and follow up on training for mechanics in the assigned region or area.
Travel to train current and new mechanics.
Ensure mechanics in the assigned region or area are properly trained.
Develop assessments or metrics to measure the success of the training program with new mechanics.
Serve as a resource and point of contact for mechanics in the assigned region or area.
Assist mechanics with troubleshooting and problem-solving.
Promote safety-first work practices and maintain and encourage safe, accident-free facilities.
Work with Area Tire Care Managers, District Managers, and local Tire Care Managers to recognize and resolve customer issues or complaints in a timely manner.
Collaborate with Area Tire Care Managers, District Managers, and local Tire Care Managers to keep Tire Care shops clean, organized, and secure.
Delegate tasks as needed and follow up to ensure completion.
Maintain personal grooming standards.
Perform other duties as assigned.