Area Mechanic Training Manager

Love's Travel Stops & Country Stores•Dallas, TX

About The Position

The Area Mechanic Training Manager supports, designs, and delivers training programs for the Tire Care business. The role administers a mechanical training program to promote consistent training across Tire Care locations and is responsible for training mechanics in an assigned region or area. The position may be based in Oklahoma City, Dallas, San Antonio, or Houston, and requires extensive travel, potentially up to five days per week. Frequent phone calls at various times of day or night are also required. The manager collaborates with field training and Tire Care leadership to develop training materials, verify completion through the Learning Management System, assess training effectiveness, support mechanics with troubleshooting, and help resolve customer issues. The role also promotes safe work practices and helps maintain clean, organized, and secure shops. Love’s is a family-owned and operated business headquartered in Oklahoma City, with nearly 40,000 team members. Giving back to communities and fostering an inclusive workplace are described as hallmarks of its culture. Love’s is an Equal Opportunity Employer and encourages veterans to apply.

Requirements

10 or more years of experience working with heavy-duty truck repairs and diagnostics.
At least 2 years working in a supervisory, leadership, or training role, with a basic understanding of effectively training employees.
A/C certification required.
ASE certification or another work-related certification.
Valid driver’s license.
Clean and consistent motor vehicle record in accordance with company standards.
Ability to perform and teach mechanical diesel repairs, basic housekeeping tasks, and repair and maintenance procedures.
Knowledge of electrical breakers, scissor lift operation, and safety glasses and vest usage.
Computer skills, including Microsoft products, AS400, and various company programs.
Excellent verbal and written communication skills.
Leadership skills and ability to work with different personalities.
Time-management and organization skills, sense of urgency, ability to teach or demonstrate tasks, and strong work ethic.
Ability to meet the position’s physical demands, including standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing throughout the day; frequently lifting or moving items over 75 pounds; and the specified vision abilities.
Availability for extensive travel, up to five days per week, and frequent phone calls at various times of day or night.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Administer a mechanical training program for Tire Care mechanics to ensure consistency across locations.
Work with the field training department to assemble training materials and use computer-based training, quick reference guides, and hands-on training.
Use the Learning Management System to verify that training is complete and consistent.
Implement, deliver, and follow up on training for mechanics within the assigned region or area.
Travel to train current and new mechanics.
Ensure mechanics in the assigned region or area are properly trained.
Develop assessments or metrics to measure the success of the training program for new mechanics.
Serve as a resource and point of contact for mechanics in the assigned region or area.
Assist mechanics with troubleshooting and problem-solving.
Promote safety-first work practices and maintain and encourage safe, accident-free facilities.
Work with Area Tire Care Managers, District Managers, and local Tire Care Managers to recognize and resolve customer issues or complaints in a timely manner.
Collaborate with Area Tire Care Managers, District Managers, and local Tire Care Managers to ensure Tire Care shops are clean, organized, and secure.
Delegate tasks as needed and follow up to ensure completion.
Maintain personal grooming standards.
Perform other duties as assigned.