Area Manager ( Back half Days )

Pattern • Bethlehem, PA

1d • Onsite

About The Position

Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that distributes products for major brands through marketplaces including Amazon, Walmart, and eBay. Reach Logistics operates warehouses across multiple countries and ships approximately 60 million units annually. The Area Manager role is full-time and on-site at the company’s Bethlehem, Pennsylvania warehouse. The scheduled shift is Thursday through Saturday, 6:00 a.m. to 6:30 p.m. The role may require flexibility to run the site on other days or for extended periods during the building’s 2026 launch and growth. Overtime is expected during peak periods.

The Area Manager oversees shift operations, including approximately 250 workers and 4–5 management staff. The position coordinates with the General Manager, Assistant General Manager, and Operations Manager on another shift, while ensuring production, labor, quality, employee relations, and safety expectations are met. The role also communicates shift performance, supports supervisors, and develops operating methods to improve processes. The work takes place in a warehouse and may involve a live construction environment.

Requirements

• 3–5 years of supervisory experience, preferably in a distribution center or warehouse environment.
• At least 1 year of operations experience in a warehouse, distribution, or logistics environment.
• Ability to maintain confidentiality.
• Familiarity with Warehouse Management Software for tracking and resolving order problems.
• Effective communication with associates, management, and executive staff.
• Prior experience creating and executing a shift plan.
• Understanding of basic math and Excel formulas.
• Understanding of the importance of process control to the business.
• Flexibility and willingness to embrace change.
• Problem-solving ability.
• Proficiency with Microsoft Office, including Excel, and Google Suite and Gmail.
• Ability to follow procedures, exercise sound judgment, and apply a fair and consistent management style.
• Comfort working and communicating with a diverse employee demographic.
• Excellent multitasking skills and ability to prioritize.
• Ability to walk or stand for 8–10 hours.
• Ability to lift up to 50 pounds by hand.
• Ability to pull, push, bend, kneel, and crouch.
• Pallet jack experience, electric or non-electric.
• Overtime is required during peak season, approximately 25–30% of the time.

Nice To Haves

• Previous experience or knowledge of Workday.

Responsibilities

• Be flexible to run the site on certain days and potentially for months during the 2026 launch year as the building expands and grows.
• Work and lead a team in a live construction environment.
• Oversee shift management and teams totaling approximately 250 workers, including 4–5 management staff.
• Assist in operations in coordination with the General Manager, Assistant General Manager, and Operations Manager on another shift.
• Hold a pre-shift meeting with the management team to plan for the shift.
• Ensure the shift meets production goals and direct and indirect labor targets.
• Send a shift report describing execution and explaining whether the team achieved its goals.
• Provide supervisors with guidance and support regarding personnel, quality, and safety.
• Resolve employee relations matters and conflicts with HR, developing sustainable solutions.
• Hold daily meetings with the team and direct reports to communicate changes, policies, and procedure updates.
• Facilitate communication between first and third shifts and among departments to support teamwork toward shared goals.
• Promote a positive work environment through effective verbal communication, listening, and reinforcement of company standards.
• Develop and implement operating methods and procedures to eliminate operating problems and improve process quality.
• Help contributors understand and connect to the company’s vision, mission, strategy, and business priorities.
• Teach, promote, and exemplify safety guidelines to ensure team-member safety.
• Work overtime during peak periods.

Benefits

• Medical PPO and HSA plan options with employer match.
• Dental insurance.
• Vision insurance.
• Short-term disability insurance.
• Supplemental insurance plans.
• Company-paid long-term disability insurance.
• Company-paid life insurance.
• 401(k) match: 100% match up to 3% and 50% match from 3.1% to 5%.
• Four weeks of PTO, accrued semi-monthly.
• Eight company-paid holidays.
• Paid bereavement.
• Stocked marketplace with late-night meal options.
• Product giveaways.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed