Area Manager

THE CAR PARK • Louisville, KY

11d • Onsite

About The Position

This position will be responsible for the oversight of the parking enforcement and maintenance segment of business throughout the downtown area. This position will be responsible for maintaining existing and new client relationships and supervising full time and part time employees. Pledges a superior level of mentorship, supervision, and oversight to parking enforcement officers and maintenance staff whose responsibilities range from assisting with the private parking operations, monitoring lots, dispatching and, assigning team members, assisting customers, responding to parking issues, assisting with hiring, training, and evaluating staff. Maps out and administers enforcement and maintenance of private parking facilities and participates in planning of activities and programs related to private parking facilities. Submit budget recommendations; monitor expenditures; effectively communicate budget variances to leadership. Champion at promoting safety to assure that the unit follows policies and procedures. Maintains audit controls within the unit. Oil the wheels with new business opportunities, actively seeking leads on new opportunities, developing proformas, operating budgets, and transitioning onboarding / offboarding of locations as needed. Asset management of company property and consumable supplies used in private operations.

Requirements

• Parking industry experience.
• Knowledge of word processing, spreadsheet, and database applications.
• Ability to multitask and work cooperatively with others.
• Elite customer service.
• Superior verbal and written skills.
• Aptitude to problem solve independently.
• Perpetuate a positive attitude in difficult situations.
• Bachelor’s Degree in business, management, or related field.
• Five years of related experience including supervisory experience.
• Supervisory experience.

Responsibilities

• Oversight of the parking enforcement and maintenance segment of business throughout the downtown area.
• Maintaining existing and new client relationships.
• Supervising full time and part time employees.
• Providing mentorship, supervision, and oversight to parking enforcement officers and maintenance staff.
• Assisting with private parking operations, monitoring lots, dispatching and assigning team members, assisting customers, and responding to parking issues.
• Assisting with hiring, training, and evaluating staff.
• Mapping out and administering enforcement and maintenance of private parking facilities.
• Participating in planning of activities and programs related to private parking facilities.
• Submitting budget recommendations and monitoring expenditures.
• Communicating budget variances to leadership.
• Promoting safety to assure that the unit follows policies and procedures.
• Maintaining audit controls within the unit.
• Seeking new business opportunities, developing proformas, operating budgets, and transitioning onboarding/offboarding of locations.
• Asset management of company property and consumable supplies used in private operations.

Benefits

• 18 days of Recharging your Battery (PTO)
• Paid Parental Leave
• Volunteer Time Off (VTO)
• Paid holidays
• Bereavement
• Medical, Dental, Vision
• Flexible and health spending accounts
• Short term disability
• Critical illness and accident benefits
• Life insurance
• Tuition reimbursement
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED