Area Manager - Requisition # 4321
About The Position
The Area Manager oversees operations across multiple locations in the OSE region, leading Class A CDL drivers, Leads, and utility workers. The role is responsible for operational success, safety, customer service, efficiency, and profitability, while fostering accountability, employee engagement, driver retention, and a safety-first culture. The position combines strategic planning and daily operations management with hands-on field support. Fieldwork is approximately 25%–50% of the schedule and supports customer rollouts, route coverage, and equipment drops. The Area Manager also coordinates routing and scheduling, supports employee development and performance management, maintains customer and internal relationships, monitors compliance and costs, and maintains accurate asset inventory records.
Requirements
- Valid Class A CDL and current medical certificate.
- Clean Motor Vehicle Record (MVR).
Nice To Haves
- High school diploma or GED.
- 2–3 years of relevant experience, preferably in transportation, logistics, or fleet operations.
- Farm or agricultural experience.
- Ability to read, write, and understand verbal and written instructions in English.
- Strong leadership, communication, and decision-making skills.
- Detail-oriented, dependable, and adaptable.
- Ability to build and maintain effective working relationships with employees, customers, and internal teams.
- Proficiency with routing software and transportation management systems, such as TMW.
- Strong organizational, problem-solving, and time-management skills.
- Ability to manage competing priorities in a fast-paced operational environment.
Responsibilities
- Supervise daily operations for 10–25 Class A CDL drivers, Leads, and utility workers, ensuring quality, safety, performance, and profitability.
- Provide hands-on field support, including route coverage and assistance with new customer implementations.
- Coach, train, and evaluate employees; assist with hiring, performance management, promotions, and disciplinary actions.
- Develop and implement training programs to maintain consistent performance and promote driver retention.
- Coordinate scheduling and routing for new customer rollouts, equipment delivery, and ride-alongs with the training team.
- Serve as the primary point of contact between customers, drivers, and internal teams.
- Review daily and weekly schedules and recommend route optimizations.
- Investigate service failures, geofence breaches, and other performance issues; develop and implement corrective action plans.
- Conduct regular performance reviews and provide ongoing employee feedback.
- Enforce company policies and administer coaching or disciplinary actions as needed.
- Advocate for drivers by helping resolve issues and improving communication across departments.
- Ensure drivers follow planned routes and properly use routing technology.
- Review logs for Hours of Service (HOS) compliance and uphold company safety standards.
- Monitor driver activities using TMW and ensure adherence to established processes.
- Monitor and manage driver-related expenses to support cost control and operational efficiency.
- Maintain accurate asset inventory records.
- Perform other duties as required to support company growth and operations.
Benefits
- Comprehensive medical plans, including copay and HSA options.
- Dental and vision coverage for employees and their families.
- 401(k) match of up to 4%.
- Company-paid short-term and long-term disability, AD&D, and life insurance.
- Voluntary life insurance options for employees and family.
- Health Savings Plan.
- Paid time off and sick time, including family leave.
- 9 paid holidays.
- Weekly pay.
- Free access to professional development courses through the Ascend Employee Development Program and Learning Management System.
- Employee Assistance Program with counseling and resources.
- Wellness Program.
- Competitive compensation packages with a focus on safety, flexibility, rewards, and recognition.
- Volunteerism opportunities.
- Opportunities for career advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
