Area Manager

Xylem•Nashville, TN

1d•Hybrid

About The Position

The Area Manager (Florida or Tennessee) powers performance and profitability across multiple Xylem Dewatering service centers—driving operations, energizing teams, and delivering standout customer experiences that accelerate growth.

Requirements

Bachelor’s degree in business, technology, operations management or related field or equivalent work experience is required.
A minimum of five years of industrial and/or relatable leadership experience, within a complex industrial or operations environment.
Minimum of three years previous business management experience, including direct P&L responsibility.
Strong management skills including the ability to make decisions with minimal supervision, strengths in goal setting, delegation, coaching and motivating
General knowledge of the operation and maintenance of a facility.
Ability to effectively communicate verbally and in writing.
Ability to demonstrate effective negotiation and influencing skills along with knowledge of selling practices and techniques.

Nice To Haves

Three years rental management experience preferred
experience in related field of pumps, pumping systems, equipment rental or construction preferred.

Responsibilities

Manage labor, maintenance and repair costs while maintaining product quality.
Maintain flexible, efficient and effective work flows and systems to reach financial and operational excellence.
Contribute to the development and deployment of systemic improvements to enhance the safety, quality, capacity and capability of business processes within the service centers.
Execute continuous improvement opportunities using six sigma and lean methodologies to achieve business goals.
Coordinate equipment requirements to maintain an inventory adequate for efficient operation and maximum utilization.
Routinely assess the need for rental equipment through feedback from sales personnel, customers and suppliers.
Contribute to the development to increase capacity within the service centers to support service and repair on multiple Xylem product lines.
Utilize Net Promoter Score to identify opportunities for improving customer satisfaction and enhancing the customer experience.
Collaborate with marketing and sales teams to recognize areas of customer dissatisfaction and develop plans to improve.
Ensure compliance of local, state and federal laws and regulation (EPA, OSHA, DOT, ADA and EEOC).
Satisfy customer, corporate and contractual reporting requirements and needs.
Ensure the maintenance of a hazard-free and safe operating work environment.
Practice positive leadership and coaching within your organization and networking internally to drive positive changes and outcomes with peers.
Model Xylem’s Core Values of: Respect, Responsibility, Integrity and Creativity.
Promote and encourage a culture of teamwork employing best practices that benefit all employees.
Assess employee performance based on clearly communicated expectations and hold employees accountable for performance.