Area Manager - O&M

Enchanted Rock Management LLC•Houston, TX

11h

About The Position

The O&M Area Manager leads field technicians to ensure safe, reliable, and efficient maintenance and emergency response operations across an assigned geographic area. The role is responsible for day-to-day execution of maintenance programs, technician performance, scheduling, safety compliance, and regional KPIs. As the primary operational leader for technicians, the Area Manager delivers field performance in line with company standards and customer expectations. This position reports to the Regional O&M Manager.

Requirements

Experience managing leaders or supervisors in a field service, maintenance, or operations environment.
Minimum 2 years of hands-on experience as a mechanical and/or electrical technician.
Strong understanding of mechanical and electrical systems.
Proven leadership and personnel management ability.
Ability to manage schedules and prioritize workload under changing conditions.
Strong problem-solving and decision-making skills.
Effective written and verbal communication.
Working knowledge of maintenance management systems and reporting tools.
Reside in the assigned region (Houston).
Ability to travel to the assigned region monthly.
Clean driving record.
Ability to work in industrial field environments, including adverse weather conditions.
Ability to lift up to 50 pounds.
Participation in an on-call rotation.

Nice To Haves

Associate’s or Bachelor’s degree in engineering, a technical discipline, or a related field.

Responsibilities

Oversee daily field maintenance activities across assigned sites.
Ensure completion of preventive maintenance, corrective maintenance, and emergency response activities.
Maintain 24/7 on-call readiness and emergency coverage within the region.
Verify work quality, documentation accuracy, and procedural compliance.
Directly manage and mentor a team of technicians.
Conduct performance evaluations, coaching, and disciplinary actions as required.
Ensure technician qualification cards are current and progressing.
Identify skill gaps and coordinate training plans.
Maintain technician morale, engagement, and accountability.
Develop and maintain technician schedules to meet operational demands.
Ensure appropriate site coverage and workload balancing.
Verify tools, PPE, and service vehicles are properly maintained and stocked.
Forecast labor and parts needs and communicate them to the Regional Manager.
Lead regional safety culture and compliance initiatives.
Conduct safety meetings and ensure adherence to company and regulatory standards.
Ensure incident reporting and corrective actions are executed promptly.
Serve as the primary operational point of contact for assigned customers.
Own communication regarding site performance, issues, and KPIs.
Support sales and business development activities as needed.
Track and report KPIs, including PM completion rates, response times, backlog, safety metrics, and labor utilization.
Identify performance trends and implement corrective action plans.
Support continuous improvement initiatives within the region.