Area Manager-Arizona

Air Methods•Phoenix, AZ

6d•Remote

About The Position

The Area Manager I is responsible for the leadership and day-to-day operations of bases in a defined area within the region. This role will cover bases in Prescott, AZ, Prescott Valley, AZ, and Williams, AZ. The Area Manager will coordinate clinical, aviation, and maintenance services to optimize operational, safety, and financial targets. They will manage base activities to ensure each base is staffed and achieves maximum in-service availability. This position collaborates cross-functionally with Centers of Excellence peers in Clinical, Maintenance, Safety, Aviation, and Sales to drive safety, quality, and training. The Area Manager is responsible for the oversight of operational and financial performance across all assigned bases, instilling decision-making and activities that support the overall regional strategy and mission, while supporting a customer-focused mentality. Champions safety and quality operations which are paramount in all Air Methods operations.

Requirements

2-5 years of related work experience in clinical, aviation, maintenance with strong leadership background and/or training; or equivalent combination of education and experience.
Strong leadership background.
Strong interpersonal skills and a high degree of collaboration at all levels.
Demonstrates high critical thinking, reasoning skills and problem-solving skills.
Excellent organizational skills, detail oriented, ability to multi-task efficiently and meet deadlines.
Excellent communication and presentation skills, both written and verbal.
Ability to manage revenue and budgets.
Ability to prepare written reports.
Demonstrated Leadership.
Advanced Microsoft Office Suite, including word, Excel, PowerPoint and Outlook.

Nice To Haves

Bachelor’s degree from four-year college or university preferred.

Responsibilities

Responsible and accountable for the day-to-day base operations which includes ensuring all bases are in service, operating safely and providing positive customer experience.
Provide consistent leadership focused on building an optimal and engaged culture at the local base level that exemplifies our core values and mission. Communicates regularly with base staff to reinforce efficient base operations, job responsibilities and performance expectations.
Drive Key Performance Indicators (KPIs) to maximize profit contribution.
Accountable for the management and control of the P&L across assigned bases including expense and payroll controls.
Accountable for scheduling of base staff to ensure 100% coverage of assigned bases to optimize in-service rates and minimize overtime.
Work closely with and in collaboration with Center or Excellence (COE) and Business Development to ensure compliance with all company policies and procedures; and maintain a high degree of customer satisfaction.
Responsible for the recruitment, performance management, and teammate development for the area in collaboration with COE partners. Regularly evaluates and manages employee relations issues, addressing low performing teammates, including termination. Effectively coaches and models appropriate leadership behaviors.
Oversee the supply chain and logistic needs for assigned bases, including the management of non-aviation, maintenance and clinical related activities and expenses. Works with maintenance leadership in the planning of maintenance events and spare utilization to minimize any potential for base out of service events.
Support Regional Director in the delivery of Scorecards to customers and is responsible for the execution of any needed action plans.
Maintain and monitors business, medical and all other licenses required to do business. Accountable for compliance of discipline specific requirements as it relates to DOT and Non-DOT random and reasonable suspicion.
Coordinate base startups, moves and closures with regional leadership. Facility repairs/maintenance and lease management.
Other Duties as assigned.