Area Manager - Compounding Lab

Chewy•Pittston, PA

About The Position

Chewy is hiring an Area Manager for its Pharmacy Compounding Lab. The role directs hourly employees in the proper receiving, storage, and shipping of products and is accountable for meeting and exceeding productivity, labor, and quality objectives. The Area Manager supports and motivates the team while maintaining a positive leadership presence in a fast-paced e-commerce pharmacy environment. The position ensures that quality, production, safety, USP, and state Board of Pharmacy standards are followed. It involves overseeing the accurate and timely unloading and put-away of containers, training and orienting hourly employees, providing feedback and reinforcement, addressing employee questions and concerns, maintaining employee documentation, and developing open communication and positive employee relations. The Area Manager also analyzes processes and data, solicits associate feedback, and drives process improvements toward departmental goals. Compounding team members may be exposed to chemicals used to prepare compounds, including substances classified as hazardous and/or toxic by the National Institute for Occupational Safety and Health, and must take special safety precautions.

Requirements

Associate degree.
Two to four years of supervisory experience, preferably in a warehouse or distribution center environment.
Active pharmacist or certified pharmacy technician license in Pennsylvania, or ability to obtain one within six months of employment.
Excellent interpersonal skills and oral and written communication skills.
Strong attention to detail.
Intermediate computer skills, including Microsoft Office and timekeeping software.
Ability to work a flexible schedule, including nights and weekends if required by the business.
Position may require travel.

Nice To Haves

Bachelor's degree preferred.
Bilingual in Spanish.

Responsibilities

Manage day-to-day operations in a fast-paced e-commerce pharmacy environment while maintaining a positive, motivating leadership presence.
Establish and ensure adherence to quality and production standards.
Work actively with employees to support their success.
Maintain pharmacy standards in compliance with state Board of Pharmacy regulations.
Ensure containers are accurately and promptly unloaded and put away so they are returned without additional charges.
Ensure hourly employees receive proper orientation and training, and verify that they understand and follow standards.
Observe employee activities and provide feedback and positive reinforcement regarding safety, work quality, productivity, and attitude.
Address employee questions and concerns and follow up to maintain a positive work environment and earn trust.
Motivate, teach, and hold team members accountable to established standards, reinforcing correct behaviors.
Promote open communication, employee involvement, positive employee relations, and recognition of employee accomplishments and ideas.
Complete documentation for tracking attendance, productivity, behavior, and safety.
Analyze processes and data, gather associate feedback, and advance process changes to achieve departmental goals.
Follow and ensure compliance with safety and USP guidelines for preparing compounded medications.