Area Manager - Compounding Lab

Chewy•Pittston, PA

About The Position

Chewy is hiring an Area Manager for its Pharmacy Compounding Lab. The role directs hourly employees in the proper receiving, storage, and shipping of products and is responsible for meeting and exceeding productivity, labor, and quality objectives. The Area Manager leads day-to-day operations in a fast-paced e-commerce pharmacy environment, supporting employees and maintaining a positive, motivating presence. The position ensures that quality and production standards are established and followed, that employees receive appropriate orientation and training, and that pharmacy operations comply with state Board of Pharmacy regulations. It also involves overseeing accurate and timely unloading and put-away of containers, maintaining required documentation, and ensuring safety and USP guidelines are followed during preparation of compounded medications. Team members may be exposed to chemicals used in compounding, including chemicals classified as hazardous or toxic, requiring special safety precautions. The Area Manager supports employee success through coaching, feedback, positive reinforcement, accountability, and open communication. The role also identifies and drives process improvements using employee feedback and data analysis. Flexible scheduling, including nights and weekends when business needs require it, may be necessary, and the position may require travel.

Requirements

Associate degree.
2–4 years of supervisory experience, preferably in a warehouse or distribution center environment.
Active pharmacist or certified pharmacy technician license in Pennsylvania, or ability to obtain one within six months of employment.
Excellent interpersonal skills.
Strong oral and written communication skills.
Strong attention to detail.
Intermediate computer skills, including Microsoft Office and timekeeping software.
Ability to work a flexible schedule, including nights and weekends if business needs require.
Position may require travel.

Nice To Haves

Bachelor’s degree preferred.
Bilingual in Spanish.

Responsibilities

Direct hourly employees in the proper receiving, storage, and shipping of products.
Meet and exceed established productivity, labor, and quality objectives.
Manage day-to-day operations in a fast-paced e-commerce pharmacy environment while maintaining a positive, motivating leadership presence.
Establish and ensure adherence to quality and production standards.
Work actively with employees to support their success.
Maintain pharmacy standards and comply with state Board of Pharmacy regulations.
Ensure containers are accurately and promptly unloaded and put away so they are returned without additional charges.
Ensure hourly employees receive proper orientation and training and understand and adhere to standards.
Observe employee activities and provide feedback and positive reinforcement regarding safety, work quality, productivity, and attitude.
Address employee questions and concerns and follow up to maintain a positive work environment and earn trust.
Motivate, teach, and hold team members accountable to established standards, reinforcing correct behavior.
Promote open communication, positive employee relations, employee involvement, and recognition of employee accomplishments and ideas.
Complete documentation for tracking attendance, productivity, behavior, and safety.
Identify and drive process improvements through employee feedback, data analysis, and communicating proposed changes to achieve departmental goals.
Follow and ensure compliance with safety and USP guidelines for preparing compounded medications.