Area Manager - Commercial Services - Manchester, NH

MasterCorp, Inc.•Manchester, NH

About The Position

The Area Manager is responsible for day-to-day field operations for assigned accounts. The role requires knowledge of commercial cleaning standards, processes, and protocols and ensures that MasterCorp Commercial Services’ values and standards are met. The position averages 25% travel per month throughout the market. The Area Manager may also be asked to perform additional tasks as directed by MasterCorp Commercial Services Management. The position frequently involves standing, walking, pushing, pulling, moving, lifting up to 25 pounds, bending, reaching, and repetitive motions, with occasional ascending and descending. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.

Requirements

Associate’s degree in a field related to the position, or an equivalent combination of work experience and education.
Two years of progressive management responsibility in commercial cleaning operations.
Proven experience in methods used to clean commercial properties.
Demonstrated ability to train and supervise large numbers of associates.
Knowledge of occupational hazards, safety rules, and regulations.
Ability to make appropriate decisions quickly and effectively.
Proficiency in Microsoft Office, including email, Word, and Excel.
Average of 25% travel per month throughout the market.
Ability to perform the position’s physical functions, including frequent standing, walking, pushing, pulling, moving, lifting up to 25 pounds, bending, reaching, and repetitive motions, and occasional ascending and descending.

Responsibilities

Maintain staffing levels at each site so work is completed on time, to required quality standards, and within the labor budget.
Identify staff development and training needs and ensure training occurs as needed.
Evaluate and coach associates; conduct documented counseling when necessary.
Follow procedures for reporting work-related injuries or incidents.
Train associates on technical and administrative duties.
Respond to work requests, building inspection notes, and client requests and ensure they are completed.
Coordinate job scheduling and work assignments, set priorities, and supervise direct reports at existing and new accounts.
Maintain records, prepare reports, and compose work-related correspondence.
Visit client sites regularly to ensure work meets client contracts and MasterCorp Commercial Services standards.
Control operational costs, including labor, supplies, equipment, and cell phones.
Maintain inventories of equipment, supplies, and consumables, and place orders for assigned accounts within budget.