Area Manager

ALPHA TRANSPORT•Boise, ID

12d•Onsite

About The Position

Oversees truck logistics and driver personnel in their assigned market/territory. Responsible for the performance of the drivers and of the market. This role involves managing daily route structures, troubleshooting operational issues, maintaining customer relationships, and ensuring quality control of hauled products. The Area Manager also focuses on business development, employee scheduling, retention, and day-to-day supervision. Additionally, they are responsible for equipment maintenance, safety functions, staffing, and managing personnel documentation.

Requirements

Excellent understanding of logistics
Excellent understanding of the commercial driving industry
Excellent understanding of both federal and state DOT law
Ability to lead employees and manage their day to day performance
Ability to work closely with customers and provide excellent customer service
Excellent communication skills, both written and verbal
Good understanding of Microsoft Office Suite programs
Ability to use different computer systems to complete job duties
Ability to properly prioritize multiple needs or demands and determine what should be escalated
Ability to handle stressful situations while maintaining professionalism
Excellent attention to detail
Ability to multi-task
Accessible by cell phone 24 hours a day, 7 days a week and able to respond to dispatch needs within reasonable time
High school diploma or equivalent
Must have an active Commercial Driving License with Haz-Mat, Doubles / Triples and Tanker Endorsements.
Must be carded with refineries.
3+ years of experience in logistics and commercial driving
3+ minimum experience someone must have in order to be considered and successful in this role

Responsibilities

Determines daily route structure for each driver to maximize revenue for each piece of equipment
Serves as the main troubleshooter when operational driver problems occur
Contacts customers on a timely basis to update them of shipment status and other related issues
Continually monitors hauled products for quality control
Focuses on business development, which includes broadening the customer base through cold calls and customer or employee referrals
Develops employee schedules that ensures each employee is productive while at work, while also taking into account days off, sick days, holidays, etc.
Responsible for employee retention within department
Provides day to day supervision of employees in respective area of responsibility
Maintain equipment maintenance schedules and develop relations with maintenance and tank shops
Manage safety functions directed by safety manager for area: performs IPOs (Incident Preventation Observation) and DORs (Driver Observation Report), gathers incident statements for incidents and injuries
Staffs, screens, interviews and hires drivers for market: fills out new hire form
Daily Manages and reconcile ELD conflicts
Corrects time punches
Review and submit time sheets
Updates and Maintains journey plans for assigned region
Provides PPE (personal protective equipment) and orders uniforms for employees
Ensures new driver training is properly conducted and documented
Documents all personnel issues, concerns, etc. in Paylocity
Completes I9 form for new hires within 3 days of hire
Fills out exit form upon termination
Must be willing to cover days off, vacation, and sick time for drivers.
Will work closely with our dispatch team.
Performs other related duties as required or assigned.