Area Manager, Primary and Urgent Care Clinics
About The Position
At NorthBay Health, the Area Manager provides operational leadership and oversight for Primary Care and Urgent Care, which may include Integrative Medicine clinics across a designated geographic area. This role ensures that high-quality, patient-centered care is delivered consistently across all locations while achieving operational goals related to quality, access, patient experience, provider productivity, and financial performance. The Area Manager partners in a dyad leadership model with the Primary Care Medical Director and Urgent Care Medical Director to ensure alignment of clinical and operational priorities. The Area Manager ensures their defined geographic responsibility is aligned to meet and exceed NorthBay’s pillar goals centered around: Quality: delivering safe, reliable, patient-centered care. Innovation: adopting new technologies and models of care to improve outcomes. Growth and access: expanding services and improving entry points for patients. People and Culture: fostering engaged, high-performing teams and a positive work environment. Financial Stewardship: managing resources responsibly and achieving budgetary goals. This role drives organizational performance through frontline leader development, daily management systems, and strong collaboration with shared services to optimize patient care, staff engagement, and growth across the ambulatory network. The Area Manager is responsible for leading initiatives that enhance operational efficiencies, drive financial performance, ensure regulatory compliance, and improve patient experience.
Requirements
- Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence.
Responsibilities
- Provides operational leadership and oversight for Primary Care and Urgent Care clinics across a designated geographic area.
- Ensures high-quality, patient-centered care is delivered consistently across all locations.
- Achieves operational goals related to quality, access, patient experience, provider productivity, and financial performance.
- Partners in a dyad leadership model with Medical Directors to ensure alignment of clinical and operational priorities.
- Ensures defined geographic responsibility is aligned to meet and exceed NorthBay’s pillar goals (Quality, Innovation, Growth and access, People and Culture, Financial Stewardship).
- Drives organizational performance through frontline leader development, daily management systems, and collaboration with shared services.
- Leads initiatives that enhance operational efficiencies, drive financial performance, ensure regulatory compliance, and improve patient experience.
Benefits
- medical, dental, and vision insurance
- life, disability, and long-term care coverage
- paid time off including vacation, sick leave, holidays, and bereavement
- a 403(b) retirement plan with employer match
- education reimbursement for eligible roles
- professional development and training programs
- Employee Assistance Program
- wellness programs
- recognition programs
- shift differentials
- market-based compensation review and increases subject to approval and organizational performance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
