Area Manager - Frozen Fulfillment

Thrive Market • Dallas, TX

7h • $50,000 - $65,000

About The Position

As an Area Manager, you will lead and manage multiple teams responsible for achieving operational goals and fostering strong stakeholder relationships. You will oversee the effectiveness of Fulfillment Center strategies and ensure the quality of team deliverables. The role drives team success, promotes inclusion, aligns the team's efforts with organizational objectives, optimizes operations, manages risks, and supports team growth and development.

The schedule is to be determined. The role requires overtime as needed to support the business and willingness to cover other shifts when needed. The position requires working in a cold/freezer environment and in a multi-temperature environment ranging from -10 to 40 degrees Fahrenheit, as well as outside ambient temperatures, including heat and cold.

Requirements

• Bachelor's degree or 5+ years of leadership experience in fulfillment, distribution, or warehouse operations.
• Advanced functional knowledge of supply chain management, including fulfillment, procurement, transportation, and warehousing.
• Proven experience managing teams, influencing stakeholders, and driving strategic initiatives.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent verbal and written communication abilities.
• Ability to manage complex problems, mitigate risks, and make strategic trade-offs.
• Experience coaching and developing team members and fostering inclusion and collaboration.
• Willingness to work in a cold/freezer environment and a multi-temperature environment ranging from -10 to 40 degrees Fahrenheit, as well as outside ambient temperatures.

Responsibilities

• Manage a team responsible for achieving operational goals and fostering strong stakeholder relationships; implement Fulfillment Center strategies and maintain high-quality team deliverables.
• Foster a positive and inclusive work environment aligned with Thrive Market's core values, and recognize team achievements.
• Optimize team metrics, processes, and best practices; ensure policy compliance and effective resource allocation; identify root causes, automate where possible, and pursue projects that improve deliverable quality and the team environment.
• Coach and develop team members, encourage skill growth and independent decision-making, assign work strategically, and review work for consistency, accuracy, and alignment with goals.
• Identify and mitigate risks, resolve blockers, manage commitments, and scope efforts effectively to address challenges and prevent over-commitment.
• Communicate priorities, status updates, team challenges, decision-making processes, and changes to partner teams, stakeholders, and management.
• Audit performance, make data-driven decisions, document lessons learned, and contribute to continuous improvement in operational practices.
• Develop a deep understanding of the team's products and collaborative relationships with partner teams; guide operational excellence and support high performance standards.

Benefits

• Comprehensive medical, dental, vision, life, and disability benefits
• Competitive pay and equity
• Opportunities for advancement and training programs
• Coverage for life coaching and therapy sessions through a mental health and well-being platform
• Free Thrive Market membership and discounts on private label products
• Casual atmosphere

What This Job Offers

• Job Type: Full-time
• Career Level: Manager