(USA) Area Manager - Systems (Grocery) and Information Technology

Walmart•Mebane, NC

21d•$65,500 - $98,000•Onsite

About The Position

This position is responsible for managing systems operations within a grocery environment, ensuring associates have a solid working knowledge of systems procedures to conduct high-quality operations. The role involves demonstrating and communicating systems procedures, ensuring adherence to company policies, and helping associates understand and use procedures for systems operations, accident handling, and equipment maintenance. The Area Manager will identify and respond to customer compliance and operational issues related to systems, taking steps to prevent recurrence. The role also emphasizes building high-performing teams, fostering a culture of belonging, attracting and retaining talent, and acting with integrity, ethics, and compliance. The position requires a focus on serving customers by delivering results, adapting to customer shopping behaviors, and applying business models. Decision-making should be data-driven, balancing short and long-term priorities while considering all stakeholders. Striving for excellence involves continuous improvement, adopting new technologies, and supporting change.

Requirements

Bachelor's Degree in a related field (e.g., Information Systems, Management, Logistics, Business Administration, Financial Management, Production/Operations Management) OR Associate's Degree in a related field (e.g., Information Systems, Logistics, Business Administration, Economics); and 1 year experience supervising, evaluating, mentoring, and developing employees, managing workload; and participating in the hiring and promotion of employees OR 1 year experience as a Walmart Logistics supervisor or manager; supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 3 years experience supervising, evaluating, mentoring, and developing employees, managing workload; and participating in the hiring and promotion of employees OR 3 years experience in an Information Systems environment maintaining and troubleshooting computer systems (e.g., networks, computer hardware and software).

Nice To Haves

Bachelor's Degree in a related field (e.g., Information Systems, Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year experience as a supervisor or manager in information systems environment (e.g., networks, computer hardware and software) supervising, evaluating, mentoring, and developing employees, managing workload; and participating in the hiring and promotion of employees.
Experience as a supervisor or manager in information systems environment maintaining and troubleshooting computer systems (e.g., networks, computer hardware and software) supervising, evaluating, mentoring, and developing employees; managing workload; and participating in the hiring and promotion of employees.
Experience working with Walmart Logistics applications (e.g. Global Logistics Systems (GLS), Trailer Manifest System (TMS), Global Distribution Systems (GDS), IBM CICS (Host)).

Responsibilities

Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).
Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies, standards, and procedures; monitoring associate compliance to policies and procedures; distributing and maintaining procedures and supporting documentation.
Supervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback, teaching, supporting, and modeling Logistics and company policies and procedures, identifying training and development needs, and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders.
Monitor and manage productivity of area of responsibility by preparing, reviewing, and/or analyzing business reports.
Identify associate, customer, and/or supplier concerns by listening and consulting with others when needed to determine corrective action to take or make recommendations in order to resolve.
Implement the business plan for area of responsibility by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads in order to achieve facility goals (e.g., production, quality, safety).
Manages Systems Operations: Demonstrates and communicates solid working knowledge of systems procedures to help associates conduct high-quality systems operations.
Ensures associates adhere to company policies, standards, and procedures related to systems operations.
Helps associates understand and use procedures for systems operations, handling accidents and emergencies, and maintaining equipment that is safe and in proper working order.
Identifies and appropriately responds to customer compliance and operational issues related to systems operations, taking steps to prevent recurrence.
Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform.
Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans.
Makes decisions based on data, insights, and analysis, balances short and long-term priorities, and considers our customers, fellow associates, shareholders, business partners, and communities when making plans.
Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
Performance-based bonus awards
Live Better U (Walmart-paid education benefit program for full-time and part-time associates)