(USA) Area Manager - Service Shop (Transportation)

Walmart•Shelby, MI

2d•Onsite

About The Position

The Area Manager – Transportation Service Shop leads maintenance operations supporting Walmart’s private fleet and the safe, reliable delivery of goods to stores. The role leads technicians in a fast-paced, 24/7 service shop environment, with responsibility for safety, quality, operational excellence, fleet reliability, and continuous improvement. Walmart Transportation Service Shops provide preventative maintenance and repair services for tractors, trailers, and equipment. The position oversees daily shop operations and implements the business plan for the area, including goal setting, staffing, scheduling, work assignments, and workload coordination. The manager leads preventative maintenance programs, monitors operational and financial performance, manages expenses, and addresses inefficiencies through corrective action. The role also develops and engages associates, ensures training on maintenance procedures and safety standards, promotes two-way communication, and reinforces Walmart’s zero-loss safety mindset. The annual salary range is $80,000–$120,000, with additional annual or quarterly performance bonuses. Certain positions may also include regional pay zone compensation and stock. The primary location is 210 Wal Mart Dr, Shelby, NC 28150-3717. Walmart maintains a drug-free workplace and prohibits illegal drugs and alcohol on the job.

Requirements

Associate's degree in Business, Logistics, or a related field and 1 year of supervisory experience; or
Bachelor's degree in Business, Logistics, or a related field; or
1 year of Walmart Refurb/Service Shop or Walmart Logistics management experience; or
3 years of service shop technician experience; or
Industrial technical certification (e.g., ASE, Air Conditioning, DOT Brake, or DOT Preventative Maintenance) and 1 year of supervisory experience in heavy-duty truck and trailer maintenance.
Strong leadership skills, including the ability to motivate, develop, and hold teams accountable.
Working knowledge of service shop operations, maintenance processes, and safety standards.
Experience managing staffing, workloads, and productivity in a fast-paced environment.
Financial and analytical skills to manage budgets and interpret business reports.
Strong organizational skills and the ability to manage competing priorities.
Problem-solving skills and a continuous improvement mindset.
Effective communication skills for engaging associates and cross-functional partners.
Energy and adaptability to operate at enterprise scale.

Nice To Haves

General maintenance experience.
Microsoft Office experience.
Bachelor's degree in Business.
Bachelor's degree in Logistics.
ASE certification.
DOT Transportation certification.

Responsibilities

Lead daily service shop operations, focusing on safety, quality, and compliance.
Implement the area business plan by setting goals, managing staffing and scheduling, assigning work, and coordinating workloads to meet performance targets.
Lead preventative maintenance programs for tractors, trailers, and shop equipment to ensure fleet readiness.
Prepare, review, and analyze operational and financial reports to monitor productivity and manage expenses.
Monitor performance metrics, identify losses or inefficiencies, and implement corrective actions.
Ensure associates are trained on maintenance procedures, safety standards, and company policies.
Supervise, develop, and engage associates through hiring, coaching, performance feedback, and career development.
Promote open, two-way communication and address associate concerns in partnership with leaders and support teams.
Reinforce Walmart’s zero-loss mindset and lead by example as a safety champion.

Benefits

Competitive compensation package.
Performance-based incentive awards and annual or quarterly performance bonuses.
401(k) match.
Stock purchase plan.
Paid maternity and parental leave.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Medical, vision, and dental coverage.
Company-paid life insurance.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U paid education program, including tuition, books, and fees for eligible associates.