Area Manager of Operations - Seattle Area

Specialized Dental Partners • Franklin, TN

1d • Hybrid

About The Position

Specialized Dental Partners is seeking an Area Manager of Operations to support and oversee the day-to-day operations of dental practices, with full P&L responsibility. The successful candidate will work directly with practices to improve processes and profitability, identify and implement local growth initiatives, and build strong relationships with doctors, practice managers, and their teams. This role involves frequent travel to support business decisions, leadership development, and operational efficiency, while balancing the preservation of unique practice cultures with the drive for growth and innovation. The Area Manager will report to the Director of Operations and must reside in the Seattle, WA area.

Requirements

• 5 years of progressive operational management experience with a record of success
• Multi-site, multi-state experience including full P&L responsibility
• Ability to adapt to a flexible location management model versus conformation to rigid standardization
• Ability to manage multiple projects within a fast-paced organization
• Ability to prioritize and execute solutions quickly and efficiently
• Demonstrated business acumen and knowledge of staffing, capacity, ROI, budget, margins, service and product offerings, to implement and drive strategic and relevant operational outcomes
• Good understanding and experience with HR issues
• Has a great understanding of how to implement operational processes

Nice To Haves

• Prefer consumer-centric retail sector background
• Previous Dental Practice Management experience
• Healthcare Operations experience
• Proficiency in MS Office applications, particularly Word, Excel, and PowerPoint

Responsibilities

• Supports strategic direction provided by Regional Manager and/or Director
• Partners with HR, Finance, and Marketing to ensure best practices throughout their area
• Builds relationships and trust with doctors, Practice Managers, and their teams
• Creates a schedule of practice visits to consistently show up in person and spend time with each team
• Serves as the first point of contact for practice-level teams, demonstrating self-awareness to identify root issues and involve appropriate partners
• Follows through on action items and next steps with appropriate partners
• Makes factual decisions, keeping emotions out of the process
• De-escalates urgent matters from the practice level to allow time for investigation, partner involvement, and decision-making consistent with the organization
• Mentors and trains Practice Managers on daily operations, process improvement, and best practices through weekly visits, focusing on financials, patient care, and team engagement
• Reports and manages key practice KPIs consistently
• Creates a standardized cadence and format for reporting on days, volume, labor, overall volume, and basic understanding of individual practice P&Ls

Benefits

• Equal Opportunity Employer status
• Consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status
• Fair and equitable pay based on role, experience, performance, and contributions
• Regular review of compensation practices and pay equity audits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed