Area Manager of Operations
About The Position
The Area Manager of Operations will lead multiple centers, develop General Managers, and drive the operational and financial performance that keeps the business growing. This role requires the ability to move easily through field leadership as well as performance data. The Area Manager will oversee operational execution, financial performance, and guest experience across multiple centers. They will coach and develop General Managers and senior leadership teams to raise operational consistency and accelerate growth. Analyzing multi-unit performance data to find improvement opportunities and implement changes is key. The role also involves supporting sales initiatives, event programs, marketing execution, and staffing strategies across their area. The Area Manager will stay present across centers during nights, weekends, and holidays to reinforce standards and support their teams, and partner with regional leaders to execute companywide initiatives and share operational best practices.
Requirements
- 5 or more years of multi-unit leadership experience in high-volume entertainment, hospitality, or food and beverage
- A proven record of driving sales growth and financial performance across multiple locations
- Demonstrated success developing General Managers into stronger operators
- Advanced financial acumen across multiple P&Ls including budgeting, forecasting, labor, and margin optimization
- A data-driven approach to identifying operational gaps and building plans that fix them
- Willingness to travel frequently and work flexible schedules including nights, weekends, and holidays
Responsibilities
- Oversee operational execution, financial performance, and guest experience across multiple centers
- Coach and develop General Managers and senior leadership teams to raise operational consistency and accelerate growth
- Analyze multi-unit performance data to find improvement opportunities and implement changes that move the needle
- Support sales initiatives, event programs, marketing execution, and staffing strategies across your area
- Stay present across centers during nights, weekends, and holidays to reinforce standards and support your teams
- Partner with regional leaders to execute companywide initiatives and share operational best practices
Benefits
- Medical, Dental, and Vision plans to select from based on your needs
- Wellness resources to help you along your wellness journey
- 401(k) Retirement Plans
- Employee Stock Purchase Program
- Employee Assistance Program (EAP)
- Vacation and Holidays
- Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!
- performance-based incentives
- competitive total rewards package
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
