Area Manager - O&M

Enchanted Rock Management•Houston, TX

About The Position

ERock is an energy company that provides onsite utility-grade power using proprietary natural gas generators. The O&M Area Manager leads field technicians in an assigned geographic area to ensure safe, reliable, and efficient maintenance and emergency response operations. The role oversees daily maintenance execution, technician performance, scheduling, safety compliance, customer communication, and regional KPIs. The position reports to the Regional O&M Manager.

Requirements

Experience managing leaders or supervisors in a field service, maintenance, or operations environment.
At least 2 years of hands-on experience as a mechanical and/or electrical technician.
Strong understanding of mechanical and electrical systems.
Proven leadership and personnel management ability.
Ability to manage schedules and prioritize workloads under changing conditions.
Strong problem-solving and decision-making skills.
Effective written and verbal communication skills.
Working knowledge of maintenance management systems and reporting tools.
Reside in the assigned region (Houston).
Ability to travel to the assigned region monthly.
Clean driving record.
Ability to work in industrial field environments, including adverse weather conditions.
Ability to lift up to 50 pounds.
Participation in an on-call rotation.

Nice To Haves

Associate’s or Bachelor’s degree in engineering, a technical discipline, or a related field; equivalent field experience will be considered.

Responsibilities

Oversee daily field maintenance activities across assigned sites.
Ensure preventive maintenance, corrective maintenance, and emergency response activities are completed.
Maintain 24/7 on-call readiness and emergency coverage within the region.
Verify work quality, documentation accuracy, and procedural compliance.
Directly manage and mentor technicians; conduct performance evaluations, coaching, and disciplinary actions as needed.
Ensure technician qualification cards remain current and progress; identify skill gaps and coordinate training plans.
Maintain technician morale, engagement, and accountability.
Develop and maintain technician schedules, site coverage, and balanced workloads.
Ensure tools, PPE, and service vehicles are properly maintained and stocked.
Forecast labor and parts needs and communicate them to the Regional O&M Manager.
Lead regional safety culture and compliance initiatives, conduct safety meetings, and ensure adherence to company and regulatory standards.
Ensure incident reporting and corrective actions are completed promptly.
Serve as the primary operational contact for assigned customers and communicate site performance, issues, and KPIs.
Support sales and business development activities as needed.
Track and report KPIs, including preventive maintenance completion rates, response times, backlog, safety metrics, and labor utilization.
Identify performance trends, implement corrective action plans, and support regional continuous improvement initiatives.