Area Maintenance Technician-110010

Extended Stay America•Sandy Springs, GA

About The Position

The Area Maintenance Technician (AMT) provides leadership and direction to multiple Extended Stay America (ESA) facilities within an assigned region. Reporting directly to the Regional Operations leader, the AMT maintains assigned properties and assets in good repair and presentable condition in accordance with the ESA Green Shield program. The role supports regional facilities teams in managing maintenance requirements, deploying best practices, improving efficiency, reducing operating costs, and maintaining work environments that meet ESA operating requirements. The AMT oversees facilities work and projects to reduce out-of-order rooms, limit outside contractor use and related costs, and provide preventive maintenance training and support to regional Maintenance Technicians. The position maintains effective relationships with cross-functional teams and operations leaders. It includes coaching and developing technicians, overseeing safety and maintenance practices, monitoring operating metrics, leading projects, supporting customer service, and ensuring work complies with applicable standards. Travel within the assigned area and response to emergencies as needed are part of the role.

Requirements

High school diploma or GED, or one to three years of related experience and/or training, or an equivalent combination of education and experience.
Valid driver's license.
Willingness and openness to continuously learn and apply industry trends to the business.
Strong people and project management skills and outstanding interpersonal skills.
Proven negotiation and influencing abilities, strong analytical skills, and command of details.
Ability to demonstrate proper painting procedures and select appropriate paint for the task.
Ability to demonstrate drywall patching procedures for a 6-inch-by-6-inch patch and texturing.
Ability to demonstrate correct caulking technique and select appropriate caulk for the task.
Ability to demonstrate correct flooring techniques.
Basic plumbing repair knowledge.
Ability to read and speak English proficiently and interact with guests, associates, and law enforcement.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to perform basic arithmetic using whole numbers, common fractions, and decimals, and use American units of measurement for weight, volume, and distance.
Ability to apply good judgment, deal with problems involving a few concrete variables in standardized situations, and follow guidelines, procedures, and company standards.
Ability to travel within the assigned area and perform key duties with minimal supervision.
General knowledge of basic PC and email operation.

Nice To Haves

Bachelor's degree and five or more years of experience in an operations or facility maintenance environment.
Project management experience.
Experience leading multiple Maintenance associates across multiple locations, including some remote locations.

Responsibilities

Provide training, coaching, and development to new and existing Maintenance Technicians in the assigned region.
Take ownership of safety, maintenance and repair, parts inventory control, transactional data quality, technology, and management services for assigned locations and facilities.
Apply mechanical aptitude to facility and asset maintenance, including roofing, drywall, HVAC, plumbing, and electrical work.
Ensure regional processes, protocols, procedures, and corporate initiatives are followed throughout the region.
Develop and foster internal and external relationships supporting facility programs, including strategic vendor management.
Provide prompt and efficient customer service and resolve issues courteously.
Analyze operating metrics, identify trends and opportunities to reduce expenses, and guide actions to correct performance issues or inefficiencies.
Ensure maintenance work meets state, federal, and company standards.
Identify and implement improvements and best practices in safety, operations, and maintenance across assigned locations.
Lead assigned projects by developing timelines, identifying resources, and addressing barriers to objectives.
Serve as a subject matter expert and resource to Maintenance Technicians and operations leaders on facilities management, safety, and compliance.
Develop fact-based recommendations to improve facility operations processes and programs in collaboration with the Regional Asset Manager and regional operations leader.
Respond to emergencies as needed.
Work on property or regional projects assigned by the regional operations leader.
Travel within the assigned area and, as needed, help additional locations within a reasonable geographic area.
Perform other assigned duties and projects.