Area Maintenance Technician-110010

Extended Stay America•Cranberry Township, PA

About The Position

The Area Maintenance Technician provides leadership and direction to multiple Extended Stay America facilities within an assigned region. Reporting directly to the Regional Operations leader, the technician maintains assigned properties and assets in good repair and presentable condition in accordance with the ESA Green Shield program. The role supports regional facilities teams in managing maintenance requirements, deploying best practices, improving efficiency, reducing operating costs, and maintaining work environments that meet operational requirements. The position oversees facilities work and projects to reduce out-of-order rooms and reliance on outside contractors, and provides preventive maintenance training and support to regional Maintenance Technicians. The Area Maintenance Technician works with cross-functional teams and operations leaders, supports safety and compliance, analyzes operating metrics, leads assigned projects, and responds to emergencies as needed. Travel within the assigned area and to nearby locations may be required.

Requirements

High school diploma or GED, or one to three years of related experience and/or training, or an equivalent combination of education and experience.
Valid driver's license.
Willingness and openness to continuously learn and apply industry trends to the business.
Strong people-management and project-management skills and outstanding interpersonal skills.
Proven negotiation and influencing abilities, strong analytical skills, and attention to detail.
Ability to read and speak English proficiently and interact with guests, associates, and law enforcement.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Basic arithmetic skills, including working with whole numbers, fractions, and decimals, and familiarity with American units of measurement for weight, volume, and distance.
Ability to apply good judgment, handle problems involving a few concrete variables in standardized situations, and follow guidelines, procedures, and company standards.
Ability to travel within the assigned area.
Ability to perform key duties with minimal supervision.
General knowledge of basic PC and email operation.
Ability to demonstrate correct painting procedures and select appropriate paint for the task.
Ability to demonstrate correct 6-inch by 6-inch drywall patching and texturing procedures.
Ability to demonstrate correct caulking techniques and select appropriate caulk for the task.
Ability to demonstrate correct flooring techniques.
Basic plumbing repair knowledge.

Nice To Haves

Bachelor's degree and five or more years of experience in an operations or facility maintenance environment.
Project-management experience.
Experience leading multiple Maintenance associates across multiple locations, including remote locations.

Responsibilities

Provide training, coaching, and development to new and existing Maintenance Technicians in the assigned region.
Take ownership of safety, maintenance and repair, parts inventory control, transactional data quality, technology, and management services for assigned locations and facilities.
Apply mechanical aptitude to facility and asset management and maintenance, including roofing, drywall, HVAC, plumbing, and electrical work.
Ensure regional processes, protocols, procedures, and corporate initiatives are followed throughout the region.
Develop and maintain internal and external relationships in support of facility programs, including strategic vendor management.
Provide prompt and efficient customer service and resolve issues courteously.
Analyze operating metrics, identify trends and inefficiencies, recommend corrective actions, and identify expense-reduction opportunities.
Ensure maintenance work complies with state, federal, and company standards.
Identify improvement opportunities and implement safety, operations, and maintenance best practices across assigned locations.
Lead assigned projects by developing timelines, identifying resources, and addressing barriers to objectives.
Serve as a subject matter expert and resource to Maintenance Technicians and operations leaders on facilities management, safety, and compliance.
Develop fact-based recommendations to improve facility operations processes and programs in collaboration with the Regional Asset Manager and regional operations leader.
Respond to emergencies as needed.
Work on property or regional projects assigned by the regional operations leader and perform other assigned duties.