Area Maintenance Manager

Greystar Management Services•Gretna, NE

About The Position

The Area Maintenance Manager (AMM) oversees and coordinates technical and mechanical work across multiple properties. The role ensures buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality while supporting budgeted financial and operational goals. The AMM also helps develop scopes of work, manages vendor relationships, and analyzes property maintenance needs. The AMM manages service requests, routine upkeep, apartment make-ready work, maintenance team schedules and work scopes, vendor and contractor coordination, inventory, preventive maintenance, safety compliance, and maintenance budgets. The role includes inspecting work completed by team members and service providers, coordinating with Regional Maintenance Managers and the Capital Projects Group, controlling expenses, and responding to residents’ maintenance concerns. The AMM may also assist with hiring service team members. This full-time role may be eligible for bonus programs depending on position and performance. Benefits are offered to full-time employees and include medical, dental, vision, disability, and life insurance; paid time off; an onsite housing discount for eligible onsite team members; a paid sabbatical after 10 years of service; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an Employee Assistance Program; and additional insurance, legal, charitable giving, and related benefits.

Responsibilities

Manage completion of work orders generated from resident service requests and ensure routine property upkeep, repairs, and replacements meet company policies, safety standards, code requirements, and budget requirements.
Oversee the apartment make-ready process, including pre-move-out inspections, creation of maintenance punch lists, vendor and contractor scheduling, procurement of supplies, and inspection of completed work.
Develop standards for cleanliness and appearance across grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing offices, garbage areas, parking lots, and common areas.
Manage maintenance team members at assigned sites, including their schedules and scopes of work.
Inspect work performed by service team members, assess the effectiveness of policies and procedures, and develop corrective action plans as needed.
Manage vendor and contractor scheduling and coordinate projects and work, including recurring contracts and ad hoc repairs.
Inspect contractor, vendor, and service-provider work to confirm that materials and services meet quality standards, scope, and specifications.
Coordinate with Regional Maintenance Managers on the scheduling and completion of inspections.
Coordinate with the Capital Projects Group, when applicable, to schedule and help complete capital projects on time.
Maintain and order spare parts and maintenance materials within budget guidelines.
Prepare property maintenance budgets by analyzing financial statements and operational reports, historical expenditures, and performance patterns informed by yearly unit inspections.
Complete monthly preventive maintenance procedures as outlined in the Policy and Procedure Manual.
Support cost-cutting and expense-control programs by repairing parts when possible, preventing waste, and ensuring proper use of tools and equipment.
Conduct scheduled Greystar safety meetings, keep Material Safety Data Sheets current and accessible, and maintain compliance with OSHA and other safety requirements.
Provide respectful customer service, answer team member and resident questions, and respond efficiently and urgently to maintenance complaints and work orders.
Evaluate vendors and suppliers annually based on quality, customer service, and pricing.
Assist with interviewing service team members when needed at the site level.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits
Low-cost or free basic employee medical coverage for employee-only coverage
15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure
Birthday off after one year of service
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability
Six-week paid sabbatical after 10 years of service and every five years thereafter
401(k) with company match up to 6% of pay after six months of service
Paid parental leave
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy
Employee Assistance Program
Critical illness, accident, hospital indemnity, pet insurance, and legal plans
Charitable giving program and benefits
Potential eligibility for quarterly or annual bonuses for corporate positions, or weekly, monthly, and/or quarterly bonuses for onsite property positions