Area General Manager - Kennett Square

Hampton Inn- Neptune•Kennett Square, PA

1d•Onsite

About The Position

Onix Hospitality is seeking an Area General Manager to join their team. Onix Hospitality owns and manages eight award-winning hotels in the Mid-Atlantic region and Florida, with a portfolio of over 1,000 hotel rooms and serving over half a million customers annually. The Area General Manager will be responsible for supervising hotel operations to ensure efficiency, maximizing sales and profit, and maintaining high guest satisfaction. They will also be responsible for hiring and training staff, adhering to hotel policies, and maintaining high ethical standards.

Requirements

A minimum of 4 years General Management experience in a hotel setting.
Must have a High School diploma or general education degree (GED).
Requires an occupationally significant combination of vocational education, apprentice training, on-the-job training, and essential experience in less responsible hotel skill level and management positions.

Nice To Haves

Preferably either a two-year business degree or a four-year business or liberal arts degree (or equivalent combination of education and experience).
A Certified Hospitality Administrator designation is preferred.

Responsibilities

Supervise the operation of the facilities as efficiently as possible.
Hire and/or train a qualified staff to produce the highest volume of sales and affect the greatest profit while maintaining a high degree of public satisfaction, confidence and prestige in the service and quality of the hotel.
Follow Hotel policies and procedures.
Remain competitive in every area and to produce and achieve budgetary goals.
Maintain a high employee morale.
Supervise and participate in the operations of the hotels in order to achieve the desired sales and profit goals.
Deal with guests, potential guests, and community leaders.
Maintain the highest ethical standards of operation and quality of services and facilities for the hotel.
Ensure a good working relationship with the Food and Beverage Department by overseeing and guiding the staff through open communications and at times "hands on" participation.
Maintenance of Quality Standards for proper guest room cleanliness, function room set up and public room set-ups, maintenance of all facilities, service and employee performance.
Inspect at least 10 rooms per week (property specific).
Selects and trains department heads and keeps them informed of company policies; observes their performance.
Delegates responsibilities, holds them responsible for standards set forth by Hotel, assists them in improving their level of performance.
Participates and directs scheduled internal meetings regarding sales, forecasting, quality control, safety, etc.
Prepares all reports on a timely basis.
Analyzes and states strategies to improve.
Studies and analyzes employee work assignments from which staffing guides are established and approved.
Maintains daily check on payroll performance and takes affirmative action to correct high payroll costs.
Approves all overtime, both before and after in the case of an emergency or unscheduled requirement.
Perform all other duties as assigned.