Area General Manager

Courtyard by Marriott Alexandria Old Town/Southwest•Alexandria, VA

21d•$140,000 - $150,000

About The Position

The Area General Manager oversees two select-service hotel properties in Alexandria: Courtyard by Marriott Alexandria Old Town/Southwest and SpringHill Suites Alexandria Old Town/Southwest. This executive role is responsible for operational excellence, guest satisfaction, and financial performance across both properties. The position leads and develops teams, maintains service and safety standards, and executes strategies to maximize revenue and manage expenses. Occasional travel is required.

Requirements

Associate or bachelor’s degree in business, hospitality, or a related field.
Previous hotel management experience.

Responsibilities

Lead, inspire, and mentor a diverse team while fostering collaboration, innovation, and accountability.
Set clear performance expectations and provide guidance to help team members achieve strong results.
Oversee service standards, personalized guest experiences, guest satisfaction, and timely resolution of guest issues.
Identify opportunities to improve guest interactions and exceed expectations.
Develop and execute strategies to maximize revenue, optimize expenses, and meet budgetary goals.
Analyze financial performance and implement corrective actions as needed.
Oversee hotel operations, including front office, housekeeping, and maintenance.
Implement operational best practices to uphold quality and safety standards.
Promote continuous learning and professional development for team members.