Area General Manager

Allegiance Truck Centers•Ronkonkoma, NY

4d•Hybrid

About The Position

The Area General Manager will own the relationships with customers for truck sales, service, and parts. This role involves leading the recruitment and retention of top talent to drive revenue growth in parts, service, and vehicle sales. The Area General Manager will maintain interaction with sales leadership and provide operational support to retain and grow the Region’s revenue base. This position is responsible for executing and correcting any quality assurance issues regarding service delivery, customer service, and the day-to-day operations of dealerships in the designated region, adhering to company policies and procedures. The goal is to improve operational and administrative functions and drive consistency within the assigned Region, leveraging extensive experience, expertise, and judgment to plan and accomplish goals, and interacting with functional heads and the Central Support Office.

Requirements

High School diploma or GED equivalent is required.
Five years management experience; multi-site commercial vehicle dealerships or similar business structure.
Demonstrated success leading commercial truck dealerships, heavy equipment dealerships, transportation businesses, or comparable multi-location operations.
Financial acumen to include budgeting and forecasting.
Proven ability to lead cross-functional teams across sales, service, parts, finance, and support functions.
Strong financial and business acumen with the ability to analyze complex operational and financial data.
Exceptional leadership, coaching, and organizational development skills.
Must possess a current and valid driver’s license and maintain an acceptable motor vehicle record (MVR).
Ability to travel up to 50% to other locations in the dealership network.

Nice To Haves

Four-year degree is preferred.

Responsibilities

Develop and execute strategic plans to achieve sales targets and business objectives.
Lead, mentor, and manage a team of dealership managers and staff to ensure efficient operations and high levels of employee engagement.
Monitor financial performance, including budgeting, forecasting, KPI’s, and financial reporting, to ensure profitability.
Optimize service department workflow, manage repair standards, pricing, and ensure compliance with safety and OEM standards.
Oversee customer service standards to ensure a high level of customer satisfaction and retention.
Implement effective marketing and sales strategies to enhance dealership visibility and attract new customers.
Ensure compliance with all company policies, procedures, and regulatory requirements.
Build and maintain strong relationships with manufacturers, suppliers, and other key stakeholders.
Analyze market trends and competitor activities to identify opportunities for growth and improvement.
Foster a culture of continuous improvement and innovation within the dealership.