Area General Manager - South East Region

EOS Hospitality•New York, NY

9h•Remote

About The Position

This is a salaried position working in a role in the South East region of the United States. Flexible scheduling is required, including weekends and holidays. The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Requirements

Extensive knowledge of resort/hotel operations
Excellent time management skills with the ability to assign and delegate tasks.
Excellent communications skills both verbal and written
Excellent managerial and supervisory skills.
Ability to work in teams and independently.
Excellent math and accounting skills
Ability to interpret financial data
Proficient with Microsoft Office Suite or similar software programs.
BS degree in related field, or comparable certifications and experience in the industry
Minimum 3 years of successful resort/hotel operations leadership required.
Prior General Manager experience is required.

Responsibilities

Leads and manages hotel operations of multiple hotels.
Directs hotel actions required to maximize profitability and increase service levels and team member satisfaction.
Ensures brand standards are met.
Facilitates hotel meetings.
Provides input into the hiring, supervision, training, assessment, coaching, and disciplining of department heads and other key team members.
Manages conflict and resolves team members and guests complaints.
Conducts performance evaluations that are timely and constructive.
Organizes and oversees the schedules, timecards, and work of assigned staff.
Collaborates with other managers to analyze costs, benefits, and losses of company profits.
Performs other related duties as assigned.
Attends industry meetings and participates in industry organizations.
Participates in and maintains active community relations.
Participates in resort and corporate activities and meetings as requested.
Perform special projects as assigned.